ServiceMaster Restoration & Cleaning by Texas Best

I must change my review and give them a big thumbs up. We have a misunderstanding at first but it was corrected they did a wonderful job on my carpets

We installed an under sink water filter system that worked for two days. On Monday i left the house for four hours. I returned to a flooded home. My wife & I had removed 112 gallons with a shop vac in an attempt to limit water incursion on Monday. I contacted Service Master and asked them to come in on Tuesday. They did a thorough assessment of where the remaining water went, ripped out sections of carpet in 3 rooms and a hallway. The brought in 16 blowers and two de-humidifiers. They started on Tuesday and they came in every day and ran humidity level checks and thermal imagery in the walls. As the checks warranted, they removed or re-positioned blowers. They brought in a veritable army of guys in who, with a minimal of discussion, went right to work and moved furniture and were very efficient. Their manager, Kevin Johnson thoroughly explained the process and unhesitatingly answered my questions. He also stayed in contact via email and phone. They were all careful in the handling of our personal property, and one of them established a bond with our Yorkie. I don't know what the final bill will be but by mid-week it was still estimated south of $2,000. Our insurance adjuster and contractor met with them on Friday, and it was significant to me that they all knew each other from previous on-job encounters, it helped them to move along efficiently in discussing the job. I was amazed that there is a whole system of truly professional people in San Angelo who take their jobs seriously and treat their customers so well. Mr. Johnson stays in contact with me as questions come up. They have thoroughly prepared the home for the next restoration part of the job. i do not regret having contacted Service Master.

I just want to thank everyone at ServiceMasters!! You all are so awesome! My house was wrecked into on a Monday morning and it was boarded up and cleaned by midnight! The operations manager will feed you with so much helpful information and the guys there are just so nice and helpful as well! Thank you all!

Discovering a flooded church building late night of Good Friday is not a pleasant experience. That was our experience this year. A quick call to Servicemaster by Texas Best in San Angelo got the ball rolling. The crew was on site and working very soon, especially when you consider the lateness of the call and an 85 mile trip! They had the water extracted, furniture moved, baseboards removed, fans and dehumidifiers going, and the drying process well underway in just a few hours. Friendly, courteous, and professional in every step in the process. I would encourage anyone experiencing a water damage to call Servicemaster by Texas Best.

I had to call them out at 130am and 4 of them showed up and and starting working right away. Very polite and professional crew. They came by everyday to check the status of my damage. Kevin was in contact with me every single day and worked closely with my insurance company. I would use them again and highly recommend them to family and friends.