Map
Detailed Information
- Place Types Post office
- Address 819 Taylor St, Fort Worth, TX 76102, USA
- Coordinate 32.7501605,-97.3316551
- Website https://tools.usps.com/find-location.htm?location=1361159&utm_s
- Rating 2.7
- Compound Code QM29+38 Fort Worth, TX, USA
Openning hours
- Monday 9:00 AM – 1:00 PM, 2:30 – 4:30 PM
- Tuesday 9:00 AM – 1:00 PM, 2:30 – 4:30 PM
- Wednesday 9:00 AM – 1:00 PM, 2:30 – 4:30 PM
- Thursday 9:00 AM – 1:00 PM, 2:30 – 4:30 PM
- Friday 9:00 AM – 1:00 PM, 2:30 – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
No free parking (of course) and guards made me walk around the outside of the building to use another entrance for absolutely no understandable reason. Postal staff was quick once I finally made it inside, past the metal detectors, but I wish I had just gone to another office...
Staff was beyond friendly and helpful and there was no wait. Would definitely recommend.
Ok, way more complicated that it needs to be, but here's how you get to it. Enter the building from TAYLOR street on the west side since the 10th Street entrance is permanently locked. It does not look like a post office at all, so when you walk in, you will be confused. Yes, you have to go through security directly to the left when you enter. After you go through security, you have to find your way around the elevators, and head south down a hallway with a bunch of mailboxes. The USPS office is at the end of the hallway.nnGot nice service here, but it's a struggle to find it.
I have never been so offended in my entire life. Security gaurd / police officer literally physically blocked my boyfriend from going inside and asked what he needed. He needed a change of address, which has not been working for us online. Security gaurd would not allow him inside and made him leave. My boyfriend was dressed respectfully, was polite, but was not white. I've never witnessed such a blatantly obvious act of racial discrimination in my life, and I am livid.
I try to never leave poor reviews, I've worked in customer service before, I know what it's like to work in an environment where the customer is rude and impolite, and having to smile your way through it. I'm reasonable, and I'm understanding, because I KNOW what it's like, and because of that I can't bring myself to leave less than 3 star review, but the representative I spoke with was ridiculously rude when I was trying to explain my situation, and kept re-iterating things that I kept establishing I understood without fully letting me explain myself. And when I did, she made me feel like an idiot in the way she kept responding to me, even though I've been shipping with USPS for several several years several times a month because of eBay. I'm still pretty irritated at being treated like I'm a moron when I kept explaining my situation and kept having the same thing repeated to me. I don't know her name and even if I did I don't think I'd be heartless enough to say it so she gets in trouble. Just know that I'll be remembering this interaction every time I interact with a customer; so I know never to be like this in my life.
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