United States Postal Service

The service is so slow , the line is moving so slowly , only one cashier is handling this amount of people

Good and fast sevice

I’ve only had good experiences here. They do seem a little understaffed sometimes so the wait can be a little long at times

Employee Paulie was completely uncooperative and extremely rude. I work at an apartment community that delivers its own mail to residents. Today I took my lunch to visit the post office because our mail carrier picked up “out going mail” by mistake thinking it was RTS. I wanted to try to get in touch with the carrier and see if we could avoid it being reprocessed.(Checks for rent often are sent to us via usps so the urgency was immense) Since there is no phone number for my actual post office and since the customer service number had a 1 hour wait I decided to drive up there myself. I spoke to Paulie who did not even attempt to act like he cared about the situation. “Is there no way to get In touch with the carrier?” I pleaded. To which I recieved a “There’s nothing we can do”. At which point I’m told to just wright down our property information. Words could not describe how unapologetically rude he was. I write down my property address and phone number. Paulie then goes out of his way to mentions that if the driver has already put the mail in a outgoing box that nothing can be done. At this point it is obvious time is of the essence. I ask if there is a supervisor that could help me. He stated she was on lunch and would not provide me with a number. It’s at this point in the conversation where someone else in the mail room states to Paulie “don’t worry I got your back buddy” as if I am trying to get anyone in trouble, which was not at all my intentions, I just wanted someone to try to get ahold of this carrier. It’s at this point I leave the post office completely humiliated and with no answers. As I am driving I see a carrier delivering mail... I flag her down, jump out of my car, quickly try to sum up the story and plead with her if there was anyone I could call to help me. She immediately says “oh you spoke to Paulie, huh? I’m sorry” she then gives me a supervisors number who immediately answers the phone, I then give her a brief summary of what I am trying to accomplish, not even diving into my horrific experience. She asks for a description of our carrier and stated she knew who he was and would immediately call him. BOOM. That’s all I needed! At this point I drive back to the post office to verify the employees name who I spoke to. As I stand at the end of the line, waiting, Mr. Paulie addresses me, in front of everyone ahead of me waiting to send mail, “how can i help you” in the most insincere, demeaning manor possible. I stated I just wanted to verify his name for when I speak to his manager. He points to his sign and with too much confidence proudly announce his name, as if my experience was all something they’d joke about after work. Completely shocked and utterly disappointed in my experience with this employee. Again, I had to flag down a driver who was able to immediately assist me without an attitude and immediately knew what employee gave me zero help and 100% attitude at the post office.

Just wanna know if this post office is.open or not..?!? May 17,2018 guess I'll call? No can't.do.that no one ever answers. Any one.holler back tux