Tru by Hilton Raleigh Durham Airport

Everything about this hotel was amazing! We had booked with a different hotel for the express reason that they had a shuttle service to the airport, but on our way, we found out they cancelled their service...and they (other hotel) weren’t willing to help us find a solution to our issue of needing to drop our car off the day before our 5 am flight and get us, along with a toddler, to the hotel and then the airport. After much frustration, we called Tru by Hilton and Ryan was amazing! He got us a room booked, sent a shuttle to us at the car rental drop-off, and helped us find a company that could transport us so early with a car seat!!! All the while, he had a great sense of humor and put up with us!!!! The hotel has a great atmosphere and the rooms are fun and inviting! Hands down, best experience throughout our entire vacation!!! As a business owner myself, I was very impressed by the customer service! You should stay here!!!

I just wanted a microwave. I'm sure the info told me ahead of time that there wasn't one because I got a cheap room, but I really wanted one.... so four stars. But this place is dope. It was homey and pretty close to everything, right around the corner from the airport too. It was clean and the workers were friendly and made check-in/check-out a quick process.

The people working the front desk were great! Very nice and welcoming. I thought the room was a perfect size. Everything was updated and very modern. The bed was a tad uncomfortable but really nothing to complain about. The hotel is close to the airport and we were able to use their shuttle!

Excellent value new hotel. Very pleased with the style. Good comfortable bed and the room was good for an overnight stay. Close to airport and free shuttle. Helpful staff. Well recommended.

Nice place, great to be close to hotel for an early flight. Good price, easy food delivery options. Rooms were smaller than normal Hilton, but it wasn't uncomfortable.