Motel 6 Kannapolis, NC - Concord

We had a great experience. It was last minute due to a power outage at my home. Getting the reservation was fast and easy by phone. Cassie helped by getting me the right room at the best price. It was a fast and friendly check in. The room was clean and comfortable.

Considering this is the first time I ever actually sat down and taken the time to write a review for my stay at a hotel/motel should speak volumes with how amazed I was with this Motel 6. Truly the one thing that set this hotel apart from all my other stays was the clerk, Cassie. Wow! I had no idea the difference one employee could make on my hotel experience. To say the least, whether you need a place to stay for business or vacation, I couldn't recommend this hotel any more. And 95% of that is because of the way Cassie greets you each time you come in the door, it's as if you're an honored guest.

Not the best stay I ever had. People were nice, however it took an extremely long time to check in. Also the refrigerator in the room did not work and the Ice machine was inoperative as well. The floor was sticky when walking on it. Shower was nice bed was a bit uncomfortable.

Cassie was awesome! Easy check in process. Thank you

These 5 stars are for the cleanliness of the rooms and property but most of all for the lovely Clerk that works there her name is Cassie and she is phenomenal!!! She is super nice and her customer service skills are on top. She looks out for her customers and makes sure they have a comfortable stay!