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Kay Jewelers

1007 Boston Dr, Burlington, NC 27215, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Reviews
Gail Jones (03/03/2021)
If you can’t find an item ask for Wayne, he is an awesome jewelry consultant at the Burlington location in NC. If you talk to him he will genuinely try to help you find what it is that you’re looking for. He goes the extra mile and most people don’t. I had previously went to the location on Friendly Avenue in Greensboro, NC and the lady completely dismissed me saying that without information she couldn’t help me. I asked her if there was a way that she could look up the item/part number and possibly give me a location of where I might be able to make a purchase. She still gave me the same answer, “I cannot help you.” Then I come to this location and Wayne automatically goes the extra mile to help. Overall I appreciate Wayne’s customer service at the Burlington, NC location.
Nolan Soderlund (02/21/2021)
The lady there was exceptional and incredibly welcoming. Super helpful and made our shopping a breeze
Katie Johnson (01/04/2021)
My husband ordered a ring and necklace for me at the beginning of December. It was guaranteed to arrive before Christmas. It just arrived, today, January 4th. I went to the store, excited to pick up my items. I had to show my driver's license and was then informed that only the person who made the order could pick-up the items. I asked why that was and was informed that they have to have his license. I produced his old license (that is still valid) and it was still not good enough. This is super frustrating and we will not be using Kay again! Merry Christmas to me! ud83eudd2c
Joanna Dorthy (12/29/2020)
My fiance and I were sold an infinity cross charm with diamonds that didn't exist the day after Thanksgiving and were promised to receive it before Christmas. After that we received no communication from anyone in the store. We were ignored by staff when we went into the store to inquire. We finally got someone on the phone and found out that it had not been ordered in the first place and was not available anymore. And our experience getting our money back was no better. I will never return to any Kay locations
Michael abernathy (01/23/2021)
I will never again buy anything from this store.I brought my Daughter a 1500 hundred dollar chain for Christmas and a name plate that was suppose to been in, its the middle of January and I still haven't got it plus was hung up on, they are very Disrespectful.
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