J.C.'s Jewelry & Repair

Took an authentic Rolex in for repair. He charged me over $250 and said he sent it off to be repaired and it was fixed, but it wouldn’t wind. He (JC) admits to putting epoxy in the winder to fix the problem, but it turned into more worse of an issue, then he refuses to have anything else to do with it. I would not recommend this place to anyone. Will never be back!!

The best Jeweller, I love JC & Debbie... you will always walk away well please.

Took watch in to repair crystal. Crystal was repaired but they broke the watch band. They refused to repair it or replace it. Kept my watch for 2 months with no status call to me. Do not recommend this jeweler.

A++++++ can't say enough positive things aboutnJ.C.'s wonderful patient customer service. No sales pressure going on. Always making my complicated requests and visions come true. My wedding ring is absolutely beautiful because of you, Thank you so much much! Customer for life!

Horrible customer service personnel. DONT DO BUSINESS HERE I Purchased a replacement watch battery 11/03/2018 with the SCAM replacement warranty with proof of purchase. Battery went dead so I returned to the store with the proof of purchase & requested battery replacement on 24 Jan 2019. One of the clerks took my watch, removed the battery & placed it in a device. She then placed this same battery back into my watch & declared it now works. She said the device indicated the battery was good. I requested the battery be replaced. I was then informed that if they replaced the battery I would need to purchase it at an additional $8.75. I refused. A second clerk chimed into the discussion, while the first clerk then took my old battery from my watch & then they told me to get out. I requested they reinstall my old battery & I would be happy to leave. They refused to put my battery back into my watch as originally presented to them. I telephoned the Florissant Police& while I waited—they bragged they were not going to reinstall my battery & the police are going to remove you from this store. I heard one of the clerks calling someone with the police, also. When the police showed up, I explained what happened & requested they reinstall my battery back into my watch & I will be happy to leave. The police simply asked me to leave as the owners requested. I asked what about my rights to have my watch returned to me reassembled? His response to me—“I cannot make them do it.” But—he NEVER asked them to put the battery back into the watch—simply as the right thing to do. Yet, he could ask me to leave; insuring their rights. All over a $8 battery. This no way to treat anyone—-let alone a customer. I felt inclined to write this review to warn the public.