Map
Detailed Information
- Place Types Dentist
- Address 45 Thomas Johnson Dr Ste 105, Frederick, MD 21702, USA
- Coordinate 39.454247,-77.40194
- Website https://www.dentalone-md.com/locations/frederick/
- Rating 4.3
- Compound Code FH3X+M6 Frederick, Maryland, Un
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 2:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I just want to leave a shout out to Dylan! The customer service he showed today was out of this world. I love being able to call my providers office, and get answers accurately and timely. I’d also like to say how wonderful Kay is, she has made my son feel more than comfortable (almost like family) during his treatment for his braces. Her knowledge and information she gives after each appointment is always appreciated. I wouldn’t want to have anyone else on this journey of braces with my son. Highly recommended this office, props to the office manager for being patient with all my questions. Thanks everyone, keep it up!
I have met with Dr. Cluvis who is a root canal specialist and who will be doing the 4 root canals I need and Dr. Kyser who will be doing the 4 crowns both have made me comfortable and confident the work they’ll be doing will be top notch and the best possible solutions. I get freaked out at the dentist and usually faint as soon as anyone says open but everyone in the office including Janet and the young lady who took all the x-rays made me feel calm and relaxed. I’m glad I found Dental One. I will add comments once my procedures begin
I'm not going to sugarcoat this...I hate the dentist. I don't hate dentists or hygienists or administrators or ANYONE in the dental profession, quite the opposite. I hate the process, the pain, the financial burden, all of it. I didn't go to a dentist for two and a half years before finding a different dentist who told me I'd need a root canal and referred me here. One meeting with the Endodontist and a consultation with a Dentist later and not only do I not have to have a root canal, it was one of the easiest experiences with a dentist I've ever had. I was not admonished, I was not shamed, I was put very much at ease with the whole process and, while I am not happy to have spent so much money or be in the little pain i am currently in, I am happy overall with my experience at Dental One Frederick. I'll be back for crowns in a few weeks and I'll be scheduling regular checkups now that I don't despise the dental office.
I have so many great things to say about this dental office. They rose to every occasion and I had extensive work done.nnDr. Klubis, Dr. Kyser, and dental assistant Monica are straight 10s in my book. Admin staff are great! You can’t go wrong with this dental office.
Poor customer service. I was a new patient last year and after my first visit I was very disappointed how I was treated and wrongful informed about my appointment and was never informed of my possible charges for my visit before I was seen. They had printed out the charges for the services way before my appointment time and before I had arrived. They also failed to inform me how their process is for a new patient and had changed the type of appointment I had originally scheduled without notifying me. I am still waiting on the manager to return my call after several attempts. I had spoke to the assistant manager over a month ago before the holiday and told me she would communicate my concerns and have the manager contact me with a resolution as they keep sending me a bill for a service that I never agreed to nor scheduled for. I will absolutely not recommend them to anyone, they simply do not care for their patients in any kind of form!
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