Windsor (Sugarloaf Mills - Lawrenceville, GA)

Went to this store at Mall of Georgia and had to wait in line 20 minutes to get into the store which I understand because of store size only to be told the staff would be going on break in 10 minutes and needed to hurry. We were rushed so we left. Went to Sugarloaf Mills and totally different experience. Very good, staff was great. We found a dress for prom checked out the cashier told us we had 14 days to return. After trying on again at home decided she didn’t like how it fit. We went to return today only to be told that occasion dresses are no return. I went on to tell them that the cashier that checked us out last weekend reiterated that we only had 14 days to return. We only had the long dress we didn’t have any other purchases. The cashiers today said no return. I told them what was told to me last week and she said the manager was who checked us out and didn’t know why she said that. I told them I understand policy but if I am told that I can return something and given the time to return something by them that should be honored. They didn’t. They need to retrain all the employees of their own return policies so that no one else will have to go through the hassle that I went through. Regardless they do have pretty dresses at great prices but only buy if you are sure you want it because if you are told you can bring it back they won’t take it.

So disappointed because EVERYTHING in the store is small or extra small and if you're lucky you might find a medium. This is grown womans style of clothing made for the body of a child. Im sorry but majority of normal women do NOT have a child's size body!

I'm obsessed with Windsor. Shopping addicts beware! I love their clothes, jewelry, and shoes. The ladies that work there are so helpful and nice. They also have bottoms for tall girls which is so great because it's really hard to find extra long pants on a budget. Highly recommend it.

Thank you CELESTE for the great customer service. The shoe selection is great the clothing are great and the accessories are great. Really cool store and really cool and friendly staff. The red shirt in my pic is a must have as well as the black feathery top with the white pants.

There was an amazing sales associate that helped me pick out the perfect dress for my induction ceremony. Her name was Chelsea and she was super sweet and helpful. She was really patient (I kept asking for different sizes and I tried on so many dresses) and she made my whole experience so great!