A To Z Plumbing Heating & Cooling LLC

These guys are phenomenal. I am having multiple units built and they have done such incredible work to the plumbing and HVAC and done so efficiently. Not only do they do repairs on older homes but they do new construction as well. I would highly recommend them. I appreciate all the hard work and really appreciate the GM Roman always checking up on the job site and making sure it all gets done properly. I have other units in Las Cruces and have used other plumbers and always had issues with them, but with these guys I now have a reliable and affordable plumber with A to Z Plumbing. Thank you.

I could not get my water heater to turn on. They came and had it turn on in less than 5 minutes. Very polite. Told me what to expect if it turns off again and the cost of replacing the heater if I need to. I would call them when ever I have a plumbing problem of any kind. I recommend this company to anyone.

Poor customer service and unresponsive; failed to report progress. Replacement of A/C unit involved having to submit photos of the unit and a diagnosis to the website of my home warranty company so they could approve the work before reimbursing me for the work. A to Z stated they do not like to deal with home warranty companies despite the fact that I assured A to Z that I would pay them directly but the diagnosis was need for my home warranty company to reimburse me afterwards. They then claimed they were unable to access the website for submitting the diagnosis, which is untrue because I have been accessing it throughout this ordeal. All this took place within the span of 3 days. A to stated they would call me back to keep me informed but I had to keep calling them every day for a status of their progress which was frustrating. I would not recommend A to Z Plumbing, Heating and Cooling for any work that involves going through your home warranty company. As a side note, I have used my home warranty company for other issues in the past and they have been highly cooperative and responsive. Also, I realize that A/C issues in the middle of summer here in Las Cruces require an extra amount of patience but their lack of concern for my issue was substandard.

This company went above and beyond to make sure we were happy with the repair and service. Amazing customer service. Highly recommend and have!!

These plumbers are working next door and they blast their music so loudly I can’t even hear my own TV. Completely unprofessional and I know I’ll never use them in the future.