Map
Detailed Information
- Place Types Doctor
- Address 3742 Winterfield Rd, Midlothian, VA 23113, USA
- Coordinate 37.5527947,-77.6684174
- Website http://www.fpsrichmond.com/index.php
- Rating 3.9
- Compound Code H83J+4J Midlothian, Virginia, U
Openning hours
- Monday 7:30 AM – 4:30 PM
- Tuesday 7:30 AM – 4:30 PM
- Wednesday 7:30 AM – 4:30 PM
- Thursday 7:30 AM – 4:30 PM
- Friday 7:30 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
DR. TURNER is THE BEST DOCTOR! I am well aware that I am far from simple medically and have sought out to find a treatment plan that works best for me. Dr. Turner has continuously put in consistent effort to find me what works best for me. Dr. Turner thinks outside the box and advocates for his patient's wants and needs and best interest. Dr. Turner pays attention to detail and cares about the social factors of his patients' lives and takes initiative to get to know his patients and make them feel heard. He never seems in a rush or like he is there simply to prescribe medication or diagnose. He takes his time, literally sits down and provides a space where patients feel safe and cared for. I drive 45 minutes to see Dr. Turner because he is so great, and soon I'll be about an hour away, yet will continue to drive the distance to ensure such great care for myself. THANK YOU SO MUCH Dr. TURNER.
I have gone to this practice for many years and have always received good care, reasonable wait times, ease in appointment-making, and friendly, helpful service from the office staff. Recently, however, an unfortunate incident has necessitated my move to another practice.nnI have seen many of the providers in this office, but my main provider was a family nurse practitioner, Lynn Woodcock. About 8 month ago I saw Dr. Tuner instead, for a thyroid test/medication review. After that Lynn left for another practice, so I saw Dalia for a physical/pelvic exam and thyroid test. Both practitioners were professional and answered all my questions.nnAt the beginning of these two appointments, I gave Dr. Turner and Dalia a printed list of each of my medications and their dosage and purpose. I take quite a few medications and for both this was their first time seeing me, so I wanted to make it easier for them to review my medications. I also mentioned that one of the medications on the list had to be called in to be refilled, as it was filled by a compounding pharmacy. Dalia returned the list to me a short time later; I don't remember whether Dr. Turner kept the list or returned it to me. Neither of them commented on being unfamiliar with any of the medications on the list, including the one that had to be compounded. (Of course, these medications are all also in my medical file.)nnAfter the visit I tried to renew the compounded medication that was on the list. It was originally prescribed by Lynn, and I have been taking it for many years. (It is a very low dose and is not an opioid and not addictive.) Both Dalia and Dr. Turner refused to renew the prescription, saying that they were not familiar with the medication. Dr. Turner said that I will have to go back to the person who prescribed it for a renewal.nnI can certainly understand not being familiar with a medical condition or a medication, but I cannot understand not being willing to take a little time to read up on an unfamiliar medication. I sent both Dr. Turner and Dalia links to some of the many clinical trials and research on this medication. They did not respond. If they had specific concerns about my taking this medication, I can understand their decision to not prescribe it. But to refuse to to prescribe something that has worked well for a patient for many years simply because one is not familiar with it, and to refuse to read anything about the medication or provide the patient with feedback about any concerns, is, in my mind, unprofessional and a dereliction of duty.nnSo I have done as Dr. Turner suggested and moved to the office where Lynn is now practicing, so I can continue with all my medications. It is good to be back with someone who knows my history and is familiar with all my medications.
My wife and I have been patients of FPSR since 1995 and we have always been happy with the quality of care received. If you need an appointment, they will always fit you in the same day, usually within an hour or so of when you call. They have a great, modern office and the staff is friendly. Great family practice.
I just called today to schedule a Wellness visit/physical. I was advised that I cannot do this as a first visit (new patient). They said they can do an “establish patent” visit. I asked how that would be billed and they said “as an office visit” so I would just pay my co pay. Well guess what? I have a high deductible plan and that would cost me a couple hundred dollars whereas a wellness visit is completely covered by insurance.nnShe proceeded to ask if I wanted to come in tomorrow. Um, NO! Why would I pay hundreds of dollars when nothing is wrong only to have to set another visit for a wellness checkup? I have never heard of such a thing. That really makes me question the ethics, morals, and billing practices of this doctor’s office. Even if I fell ill tomorrow I can guarantee I will not be relying on Family Practice Specialist of Richmond for my medical care.
I am so frustrated with this practice. Almost every time my husband or I go, we get to the office early (as they normally request at doctors offices) and end up waiting over 40 minutes (not including the extra time for getting there early). Recently my husband waited TWO HOURS before seeing the doctor. I understand that sometimes things can get behind because one person is late, but this has happened consistently. I am looking for a different practice because the service we get is not worth the wait. As a side note I had the same issue as other reviewers with being transferred to a specialist but not with the correct information and billing issues. I do not recommend going here.
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