Have a Heart Animal Hospital

This beautiful clinic also has a great staff and compassionate doctors. I stopped in representing Lap of Love Veterinary hospice and they were super nice. Following safe guidelines...one of the veterinary techs came out and said Hi. She was really nice and professional.

My cat had fallen ill a couple of days before 4th of July weekend, and was excessively vomiting while refusing water & food after chewing on a house plant. The second day of his illness I brought him to a 24/7 veterinary hospital where I was charged 922.00 for x-rays and blood work, and told that while the results were normal, the cat had a fever and they did not know why and we were sent on our way. The doctor told me if he continued to throw up, he would have to come back to the hospital and be admitted. The next morning my poor kitty was super lethargic and looked terrible. I was heartbroken thinking he wasn’t going to get better. I called two vets in southern NH, both of which my cat and family was seeing/had seen. One told me to call back around noon, and the phone was off the hook from 11:30 a.m. onward. The other told me they just didn’t have time to see him. I was panicking when I called Have a Heart. I can not begin to describe the amazing experience I had with this veterinary hospital and its staff. Without any prior knowledge of my cat, the lovely technician agreed to see him within a couple hours the same day. They treated me and my pet so compassionately, and the vet called me personally to go over his treatment plan and explain it thoroughly; he was absolutely INCREDIBLE!!!! He sent me home with some special food and gave me some take-home meds to soothe my cat’s stomach. Within an hour and a half my cat was eating again, it it was the GREATEST FEELING OF RELIEF. The vet even told me he would have a member of the staff follow up with me in the morning. I was so impressed by the professionalism, and beyond moved by the compassion and empathy they showed me during a time where I felt helpless and desperate. I will never go anywhere else again. I could not recommend more highly. THANK YOU HAVE A HEART, you’re all definitely living up to the name!!!

Today I called Have a Heart to see if they could check a stray cat for a microchip and they came right out and checked it with only 15 mins til close and were able to get me in touch with the owners who haven’t seen him in 9 months and thought he was dead! Very thankful for their help, especially for staying after to call the chip company and get the info! The cat is back with his very happy family!

This place feels like a transaction. We started going here for our pup and come to find out we were being charged more than double for medications. When I called and asked about the difference of price, they admitted that they charge more to people who pick it up in person out of convenience, necessity. To me, that is immoral. Here is a specific example where we were charged $75 for this medication and on their website it’s $55 or so. Come to find out it’s $36 on chewy!! all they care about is making a profit. We had also tried to go through chewy for different meds and they told us we had to go through them.

Dr. Grambow and the entire staff were wonderful to me and my dog. They are very kind and caring and the facility is extremely clean. They explain everything completely and make sure you understand and are very kind and compassionate.. we will definitely go there again if needed.