Map
Detailed Information
- Place Types Doctor
- Address 31 Pine St #300, Norfolk, MA 02056, USA
- Coordinate 42.089844,-71.295355
- Website http://www.pondvillemedical.com/services/norfolk-gastroenterolo
- Rating 3.6
- Compound Code 3PQ3+WV Norfolk, MA, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I am giving Dr. Frederickson a 2 Star review but it is mostly for his office staff. The first time I saw him, I waited for over an hour to be seen. The appointment went well and he gave me samples for a new medication to help with my problem. After the samples were gone, I called to have him call me in a script. The pharmacy said my ins. Required a pre authorization. I spoke again with the staff who said they would speak to Dr. Frederickson. I asked to speak with him personally as an RN it’s easier for me to speak directly to the doctor and I had some questions. He never called and I never received the script for the new medication. I decided I would speak with him i person at my next appointment. I had a 9:30 am appt scheduled and left my home in plenty of time. I am 40 minutes away. There was construction on the highway and I was running later than I had hoped. I got to the office 7 min late and they refused to see me and told me I would have to reschedule. I walked out. After having to wait for an hour to be seen, this was unacceptable! I was still within my allotted 15 min time...they should have seen me! I won’t back!
This is this first time I have met Dr. Frederickson and although he had just come from an unexpected emergency surgery which caused him to be a bit late to all his office visits and for his appointment with me, he was very thorough and professional. He took time with me listening and writing down what I told him. I felt comfortable and I felt like he actually cared about helping me feel better. He did all necessary paper work right away and explained very clearly what I needed done and what would help immediately. His assistant was kind as well and although because of the days circumstance and time crunch, had a lot extra on her plate, she was also did a wonderful job taking care of me. Thank you!
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