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Detailed Information
Openning hours
  • Monday Closed
  • Tuesday 10:00 AM – 6:00 PM
  • Wednesday 10:00 AM – 6:00 PM
  • Thursday 10:00 AM – 6:00 PM
  • Friday 10:00 AM – 6:00 PM
  • Saturday 10:00 AM – 6:00 PM
  • Sunday 12:00 – 5:00 PM
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Reviews
Johnny Ray Maloney (12/19/2020)
Well here's a tip. When you go to the store they will discount your purchase 10% or 20% for items $500 and up. So find what you like in the store and ask for a printout on it. You will get all the info on your light and you will get a card with a discount code to use online. Go to their website and put in the code at checkout and you could save up to 40%. The light I bought was about $90.00 less online than in the store. Oh, the selection is incredible. Beautiful stuff.
Diane Holbrook (04/08/2021)
Went back to Light & Leisure, in Kingston to purchase an outdoor light. The salesperson, named Andy was extremely helpful and courtious. He went out of his way to explain things and provided a helpful experience. I know there have been blogs whereby folks have indicated significant frustration. I too have run into that with another sales person who sold me a ceiling fan and after trying to hire an electrician to put it in a 16 foot ceiling- to no avail- had to return it and could not get my money refunded- which was a huge issue. Remember, sometimes its not the salesperson's fault- it Corporate's lousy/frugal policies. Go to Andy next time in the Kingston Store- he's patient and he's great to deal with!
Emily B (03/19/2021)
Unimpressed and disappointed with the Danvers location. I went in looking for a chandelier today. Selection was “meh” at best. In the 20 minutes we spent in the store (we were the only customers there), two employees passed right by us and didn’t say a word. Didn’t say hello, didn’t ask if they could help us, nothing. Needless to say I left empty handed and I won’t be back.
huhuh huhuhu (10/11/2020)
Sketchy business practice. This place has the worst customer service ever. During Covid 19 lockdown their stores were closed and they offered “free shipping and returns” online. We placed an order online and had to return some due to quality and style issues.nnWe returned the items and they charged us a restocking fee. We contacted them for a receipt of the restocking fee for each item we returned and they came back saying it was a return-shipping fee (which one is it?). They then ignored all emails trying to get a receipt for our return. (Sketchy business practice.)nnEither way we contacted our credit card company to dispute the charges and received our money back. Corky McCormick is the “customer service guy” and we went in store after they opened again for help, but they were all useless. This is what happens when you try to support local businesses during a pandemic.nnWe have been giving all our business to lightingnewyork.com and they’ve been amazing every step of the way. Real customer service and ethical business practices.
Christina (11/11/2019)
We worked with Michelle to select lights for our entire new construction home. She arrived on location to do a consult with us and then began to guide and help us make selections. She created an easy to access list of all selections through their website for us to review and see online. The store has many lights on display and from there, they are available in various sizes and colors from what you see. Don't let the sticker price shock you - they offer great sales. Highly recommend making an appointment to make sure you get the best service possible.
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