Yakutat Coastal Airlines

My wife and I have flown Yakutat Coastal many times. Hans and Tanya are consummate professionals-and you certainly can see it in their aircraft and Hans' piloting skills. They are always helpful and flexible! Luv 'em!

The flying experience was good, but Hans not very hospitable from the start. We arrived 20 minutes early and were treated as if we weee late. When we arrived at the drop off, Hans didn’t so much as give us two sentences to tell us where to go. It was worse on our fly back. We told him we would fillet our fish out at the river and that we would put them in bags for the flight back. When we were loading up to head back to Yakutat, he would not allow the bags on the plane on account of the slime that would get on the floor. He told us that’s why he offered totes and that we said we had it under control, even though we had told him ahead of time what we planned to do and he did not advise us otherwise. We had to put all the fish into our backpacks and even then he kept saying the slime was coming through even though we clearly showed that in fact nothing was leaking through the back packs. He did fly us over beautiful glaciers and mountains on the way back, which was appreciated. Upon return, we were charged more than we were quoted for before leaving. It is a good idea to get a firm quote before leaving. Unfortunately, I did not get Hans’ wife’s name, but she was very nice and pleasant. Overall, the flight service itself was good, but Hans’ customer service and attitude was not satisfactory as we almost had to leave all the fish we had spent all day catching.

Yakutat Coastal has flown my extended family out to the various rivers every year since they got to Yakutat. Hans and Tonya are wonderful people who run a very tight ship. Hans is an exceptional bush pilot with safety as has first concern. He is a bush pilot, not a fishing guide, but he still always knows where the fish are. Prices are very fair by Alaska standards.

Great service and super friendly folks

Professional Service, clean well-maintained equipment.