Valley Grocery

My brother lives in Alberton (I live in Seattle)and he called me the other day to send him a label from a certain kind of chili he wants. This would require me going to my store here and finding it. Once he gets the label he was going to go to Valley Grocery and show it to them so they could try and order it for him. Rather than going into detail with him about google, cell phones, the cost of mailing said label, me having to buy a can of chili I most likely will never eat and the convenience of FaceBook, etc, lol, I contacted the store directly through messenger. They responded to me immediately with an apology that their two suppliers couldn't provide it for them (or my brother). I spent years in the Food/Beverage and Guest Service industry so I know great customer service when I see it or experience it. This was great customer service. I read a couple negative reviews on here but I always take those with a little grain of salt .....no one can be perfect all the time. No one can satisfy the public all the time. Sometimes you get employees who don't know what lines they shouldn't cross....such as the review with the mask. But for me, I highly recommend them because they like my brother and they try to accommodate him and his , what I can only imagine are numerous, requests. Thank you Valley Grocery for looking out for him, for being kind to him and your amazingly quick response to my message. Great Job.

Small town grocery store, kind staff and will have the basics to save you a trip to Missoula!

My friend went into the store to make a purchase, wearing a face mask. The woman working demanded that he remove it for id purposes. My friend objected on the grounds that he has family members who have died from covid-19 and he takes it very seriously. The woman openly mocked him for his fears.nWhatever your personal or political beliefs that is no way to run a business. Shameful.

Disgusted that you would compromise public safety. Shame on you.

Just a Wisconsin kid driving them through Montana with my family, best fried chicken I’ve ever had