Kay

Personable and helpful staff. Kristen was especially helpful in finding warranty for past purchases for my daughter and getting repairs processed. Very friendly and knowledgeable.

I've been shopping there for over 10 years, and I must say hands down greatest service polite workers and exceptional courtesy from all who work there! if you're looking for the most for your buck and Fine Jewelry I recommend highly you shop at Kay Jewelers! Kay Jewelers is also great on getting accepted for a credit line. You won't be sorry for shopping at Kay's Jeweler for a wife/husband or someone special to you!

Bought a Citizen Eco Drive for my husband which was about a 500.00 watch. He wore it for a year and 6 months and the watch had a 2 year warranty. The salesperson suggested we send it in before the 2 year warranty was up to have the finish, watch face, and insides checked. We sent it off got it back put it in my jewelry box for him to wear on special occasions. The watch never worked the same after we got it back. Took it back in to get it fixed and the total was going to be 270.00. I understand fixing watches are not cheap. My issue is that after we had the watch totally redone because of salesperson suggestion it never worked properly again. I will never buy another watch from Kay Jewelers again.

Love the service, product quality and availability! Staff is the best in the business! Appreciate Eric R. for his professionalism!

Bad experience every time I visit this store with different salespeople. They are quite frankly rude and inattentive. I caught one making a face to another co-worker about another customer asking to repair their ring. I love the jewelry I just would never buy at this particular store.