Queens Public Library at Astoria

Now with COVID it's grab and go. Before it is a well kept clean library with a good selection of books and plenty of seating can't wait to get back to it.

The staff at the check out desk is very unfriendly.nIt's my second time visiting this asotira library, it was a same staff and I felt the same way. There is no guidline or instruction about the process (the process was not clear if I need to put the card first to pick up the book or pick up the book first and then put the card for check out). When I was lost, she told me what to do, with rude tone. I was VERY unpleasant. I usually go to steinway library (ditmars), cant compare with them. I want to report this to queens library but seems there is no such a section in their website.

Very helpful. Policies in place to minimize risk of coronavirus spread. In particular, the staff were very helpful with the checkout process and patience with all of the patrons. Excellent location!

Why is the gate open if you're closed? Close it! You're not open! Do I have to come put a lock and chain on the gate? Keep it closed! Stop confusing people! Close the gate!!!!!!

I'm new to QPL but having been to 5 different locations and this one twice. Both times the librarians up front have had such a nasty attitude. God forbid you interrupt their gossip mid conversation with a question. It's a shame since this location is the most convenient for me. The woman in the kids section was super sweet the others should take some pointers from her.