Kay Jewelers

I was there today, 3/5. They were very helpful!! I appreciate them making things easy when it was an issue that occurred on my end. Thank you!!

I went to Kay looking for engagement rings with my boyfriend. I had Neil Lane in my mind of what I wanted to look at. I don’t usually wear jewelry and I don’t really have a style so I went in there wide eyed and open to try on rings and any helpful hints and guidance. The woman that helped us seemed short and impatient. I asked to look at one ring, tried it on, asked to try on another ring and requested another ring to try on. My request to try on the 3rd ring was met with you don’t seem to know what you want (umm no which is why I am trying rings on) and that I just needed to get a solitaire ring and pick a setting later when I knew what I wanted. I was there to try on rings to see what I liked. And maybe that was solid advice IF she didn’t sound annoyed that I was asking to try on a 3rd ring. So instead of trying on just the 3rd ring, I told my boyfriend I was done and we instead went to a local standalone jewelry store.nnI was met with a much nicer representative who seemed perfectly fine with me trying on different rings and I tried on a LOT. I was there for over an hour very indecisive but got to narrow down to 3 rings with the help of the representative. I came back one week later to try on more rings and finally settled with a ring (Verriago) and a diamond. I really liked Kay and that is what I originally planned on going for a ring....I literally only had Kay in mind but the woman really put a sour taste in my mouth. I will never go to Kay because of her.

Great, friendly service and very informative.

Great selection, staff is excellent.

Excellent salespeople very professional very helpful