Map
Detailed Information
- Place Types Electronics store
- Address 191 E 12300 S Ste 200, Draper, UT 84020, USA
- Coordinate 40.5270551,-111.8854695
- Website https://www.t-mobile.com/store-locator/ut/draper/e-12300-s-s-st
- Rating 3.8
- Compound Code G4G7+RR Draper, UT, USA
Photos
Reviews
Stopped by to add a line to an existing plan. Annice waited on us and were so pleased with the service she provided. She was cute & bubbly, friendly, helpful and professional. The store is fully compliant with masks & social distancing and Annice went above and beyond to sterilize all the equipment I needed to touch. Since I'm high-risk it can be scary to visit businesses not knowing if they're taking things seriously. Annice ensured we safe as she took care of our request. A+
Inexperienced representatives in the store don't know how to add down payments to phones. Save your time and effort by calling T-Mobile customer service instead and place your orders there. Much more experienced reps who are also very attentive and explain things better. They’ll call you back if there’s a line so you can do your own thing and not waste time sitting in the store waiting in line just for an inexperienced rep to not be able to do what you need them to do.
Matt is a Gem, he provides amazing Customer Service and support and will work hard to get you taken care of in the best manner possible. He spent hours working to help rectify Sprint issues while remaining professional and personable. I am grateful for all your efforts, i hope you get some additional staff soon.
Matt was great. He excelled at being patient, honest, and professional with my needs.
Honestly the people who work there are great, but what makes this place worth 3 stars is about the time. It takes like double the time it took than other sprint stores. There was 2 people in front of us and we stood there for an hour and a half. I don't believe it should take this long, especially when they were just adding another phone to their plan.
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