Home United States Utah T-Mobile

T-Mobile

106 W 11400 S, Sandy, UT 84070, USA

+1 801-666-8730

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Detailed Information

Place Types Electronics store
Address 106 W 11400 S, Sandy, UT 84070, USA
Coordinate 40.5448531,-111.8928265
Website https://www.t-mobile.com/store-locator/ut/sandy/11400-south-sta
Rating 4.1
Compound Code G4V4+WV Sandy, UT, USA

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Reviews

Hula Diver (11/03/2020)

I’ve been given the best customer service in my life by this store. Spencer is the best. He has spent hours, yes, hours helping me switch over, and get my billing correct. I’m really happy with T-mobile’s service in general, but Spencer took it to a whole new level of awesome. I cannot say how much I appreciate the care I’ve received from this store, and honestly T-mobile in general. I am so happy I switched.

Mandi Noble (12/02/2020)

This place is a joke! Save yourself the trouble-go to a different location. We were greeted with a “welcome to T-Mobile, we’ll be with you in a minute” and ended up standing around for 49 minutes waiting for someone to sell us what we came in for, before walking out empty handed. COMPLETE WASTE OF TIME!! Not a single other word was muttered to us, even though the girl working was talking so much, she nearly went blue in the face! Here’s a tip, stop spending 90% of your time chatting (seriously, the entire store doesn’t wanna hear your whole life story) and do your job.. it may prevent customers from walking out! (And we weren’t the only ones who left!) Also.. if you’re an hour+ behind, TELL PEOPLE!! Absolutely pathetic service.

Brenda A (11/15/2020)

We had a wonderful experience at this store getting new service set up for our senior parents who are new to smart phones. Natalie went above and beyond to help them get their number ported over, and patiently helped them with all of their questions.

Mekenna Baker (11/03/2020)

I've really enjoyed T-mobile, and I've never had any issues with them, aside from with this specific location. To make a long story short, my husband and I went in to buy a new phone. The representative that assisted us got us squared away, but little did we know, she had added a bunch of add on's to my husbands line, despite us saying that we did not want them. I was unable to remove them from the app or website, and had to spend over 20 minutes on the phone with customer support to get them removed. So in the end, I was charged for a bunch of add on's that we never wanted, was never apologized to, and never received any credit. I will not visit this location again.

Mauricio Munoz (11/30/2020)

I finally got help... called the customer service line 3 times was on hold over 30 mins no help give them a 0 star. Drove to tmobile store and got taking care on less the 5 mins . Great service by Patrick

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