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Detailed Information
Openning hours
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 1:00 PM
  • Sunday Closed
Photos
TruStone Financial Credit Union
TruStone Financial Credit Union
TruStone Financial Credit Union
Reviews
Paulie G (04/26/2020)
I can't say stress enough how disappointing this bank this is. We've done all we can to try to make it work for us but we cannot continue to pretend that everything is fine. One positive remark I have is the branch is always empty; after 2 years of banking here I see why. My wife and I wanted to get a joint account after getting married but we definitely picked the wrong place. The location is a congested mess, the service is woefully insufficient at helping me with anything more than what can be done electronically at most banks. We received checks with someone else's bank account # on them, I wanted new checks printed but was required to pay extra. No refund on all returned check fees as a result. Don't bother putting a deposit into the atm machine or it will retain your card (for security purposes) before you can finish the transaction. You can use the deposit drop box but that takes 8 business days to post to your account. Low withdrawal limits so we can't pull more than $100 at a time. Their online services are a joke; constantly down and consistently making us change our existing password to a new password. They won't qualify my wife and I for any loans when both banks we are existing members at offer us everything we are looking for. Closing our accounts as soon as possible.
David Swanson (04/14/2020)
I have been dealing with Alex at the Chanhassen branch for 6 years purchasing 5 vans and 1 SUV for my handyman business. It has been great dealing with Alex for all these transactions. Paperwork has been smooth and painless.
Gregory Goetz (03/08/2020)
Shout Out To Firefly Chanhassen! Awesome Credit Union To Visit! ud83dude01 Wonderful Member Experience! Thanks For The Great Service!
Jamie Erath (03/08/2020)
I was reading our local paper for Farmington and I came across a small article saying that Emily at your Chanhassen location won Employee of the year. I worked with her at a different financial institution and this is a well deserved award for her. You are lucky to have such an awesome employee working for you!
Don MacRae (03/05/2020)
Chanhassen location is awesome and takes great care of you every time you come in. Give them a look next time you are in the area!
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