Recharge Sports Performance

Do not sign up with these scammers! My wife signed up to try them for one month and was told she could cancel at anytime. She went twice and decided it wasn’t for her. She called to cancel after two weeks and was told she could only do that online. She tried repeatedly to cancel online but was unable to do so. She called and emailed but no one was able to assist her. It took several months of being charged before she was able to cancel. To add insult to injury, they charged her another month at the end. Find an honest business and stay away from recharge sports. To their response: I have a copy of the contract. I also have copies of e-mails stating that she wasn't able to cancel online, many of them. It look months before she got the cancelation she asked for. If needed I can send copies of the e-mails. THEY WILL NOT HELP YOU. THEY WILL ENJOY CHARGING YOU MONTHLY WHEN YOU CAN'T CANCEL.

I came into Recharge with an injured lower back. I have had ongoing issues with two discs in my lower back. I worked with Justin and he was super helpful and friendly in helping get me lined out. He spent MEANINGFUL TIME to help me feel like he understood my issues and thoughtfully came up with a plan over the next several days to get me back on my feet. For me the personal interaction and ability to ask questions in trying to better understand how to fix and take care of my body going forward meant the world to me. I love the concept and have always felt welcome. Everyone I have come in Justin has made time for me to give him a specific up date and would then give me meaningful direction in how to spend my time in the Recharge facility and what would be most beneficial at home! Great job guys. I would recommend this to everyone who wants to stay healthy and fit no matter the stage of life you are in!!!

As an ECNL athlete, recovery plays a huge role in how I perform on the field. I started going to recharge about a month ago, and its probably the best place for me to recover. They provide amazing ways to recover and they are always finding ways to help you recover based on your comfort level. Highly highly recommend!

I’ve been coming to recharge for more than 2 1/2 years. They are excellent!!! They have helped me recover faster from my running and kept me injury free. The staff is fantastic to work with.

Update: You can see the response from the seller. I'll summarize, we signed up a 16 year old without approval from either of their parents. But it's okay because we sent some emails to an unverified email address that were never once responded too. It's been since September. They also claim that their collections agency is somehow not a choice they got to make. I've attached a picture of the letter from the attorney that was delivered to his mom. I think the fact that their collections company is an attorney gives a person a pretty good idea of how they do business. So in essence they are saying that they got authorization which the never did. The emails were sent to the spam mail folder of my email account. If this company had email confirmation messages that require users to confirm the correct email address is used this wouldn't have ever been an issue. There was never a single phone call made to me or my sons mom. Their claim that at that time they were always getting approval was confirmed to me on the phone this week by one of their employees to absolutely not be true. They may be doing that now but I can't speak to that. What I do know is this company never got authorization. Now they claim since the sent emails and is was last year, that it is okay to take advantage of a 16 yr old. I think that says a lot about the type of company they are and what they stand for. Almost everyone has been involved with a collections company at one time or another but an attorney? $400 plus in fees for a $190 bill. To any somewhat reasonable person that is insane. If you look at all of my other 30+ reviews you will see that I'm fair in every single one of them and nearly all of them are 5 stars. Original Review: We are in the middle of a dispute with them right now and so far it's not looking great. They allowed our 16 year old sign up for a 6 month contract without getting approval from either his parents. Our son went to recharge during two separate months both of which we were billed for and were expecting. But this week we got a court summons and a bill for $635, of which only $190 was the actual charge for the services. So they are charging $445 between attorneys fees, collection fees, and interest. I'm working with them now an hoping they will be reasonable. The person I spoke with at their front desk this week was really helpful and explained that the person that our son signed up with no longer worked there and that they have significantly improved their validation process for minors which may be a good sign for where the business is going but so far their billing people are simply telling us we need to deal with the collection agency. Had we authorized the account we would absolutely accept responsibility but certainly not for an agreement we never made. I understand if the initial response from them it to work with collections but I'm hoping that someone will be understanding and get this resolved and that I'll be able to update this with a much better resolution than what I'm afraid may be coming.