Music Authority School

I am 17, and I became interested in learning guitar around November of last year. So, I looked for some teachers/schools to help me get started and keep me motivated along my journey. MAS was a top choice because of how affordable it is. My teacher, Mr. Dane Carten, is very helpful and understanding of my sometimes slow progression and also expresses eagerness and excitement whenever I am showing improvement. The owner has always been readily available on the phone when I have questions or concerns and I really appreciate his cordial, welcoming attitude. I am very grateful for my lessons and I fully intend on continuing for a while. I am excited to recommend Music Authority School to anyone seeking education in music!

I was a student here for 2 years and I do not recommend this school for the following 3 reasons:nn1. The contract setup is way TOO protective to the school than the interests of students. If you have conflict schedules they will FORCE you to take a rescheduled lesson within 2 weeks, rather than crediting the tuition back. This is very, very annoying since having two lessons in one week is not very helpful(might be back to back depending on schedule), and you are forced to do so or suffer from a financial loss.nn2. No one reminded me of the rescheduling process when I called in to cancel my lessons due to scheduling conflicts, looks like they just want it that way because the school benefits the most. They do not give teachers the money since no lessons was given. Music authority is the sole and only beneficiary of your schedule conflicts.nn3. When signing the contract they just want the info and signature, without explaining the clauses to me, so I didn't know about this cancellation policy until now. Till today I have already suffered for $350 tuition loss and they 'kindly' explain to me they couldn't refund me because I signed the contract -- I have to blame myself for it for choosing it blindly. But the root cause and problem is, this is an UNFAIR CLAUSE -- unperformed work should not be credited, real easy and simple.nnMy advice -- avoid if you can, you don't have to accept the unfair clause. I know schools out there respects your schedule conflicts.

This place is awesome! I absolutely feel at home there. The director is so kind and keen on students getting the best music education. All teachers are so professional and have great knowledge of the instruments they teach. Ms.Maymona (May),especially, is an absolutely wonderful piano teacher. My 5 year old boy has learned so much from her because of her patience and good spirits!

Sorry had to do this, google is not letting me reply to Mr. Pavel's response and I do have the following to say in regards to his response.nn1. If the cancellation clause is explained to me in details I would never choose Music Authority in the first place, it is not the top on my list. This is again an Unfair clause and the problem is it is hidden in the contract and not mentioned by anyone. Again, if anyone had explained this to me during my cancellation process, how would this happen? How could you say you care about students?nn2. This point is not true. I have already spoken with tutors at Music Authority School, they told me that if I don't show up in the class, they don't get paid. This is an answer I got a year ago from a tutor I talked to, if Mr. Pavel you change this recently you could mention it your response. But what I heard is what I heard and I believe people tells the truth when they are off-record. If you are willing to show the records I am happy to see them. Prove it.nn3. Is Music Authority School's policy lawful? Have you consulted with a lawyer when making the policy? If so, Mr. Pavel could you please kindly provide the name and address of the law firm? Not all rules made are lawful. How are you sure your policy complies with Michigan Consumer Law?nnSincerely,nFengyi Again

Very professional and talented teachers and staff! Always accommodating and friendly. I highly recommend for any type of music lessons.