Map
Detailed Information
- Place Types Post office
- Address 2017 Eastern Ave SE Ste 1, Grand Rapids, MI 49507, USA
- Coordinate 42.9267068,-85.6485189
- Website https://tools.usps.com/find-location.htm?location=1381278&utm_s
- Rating 2.3
- Compound Code W9G2+MH Grand Rapids, MI, USA
Openning hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 10:00 AM – 5:00 PM
- Friday 10:00 AM – 5:00 PM
- Saturday 9:30 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
I've never utilized the post office more than in the past few months. Due to Covid, we haven't traveled to see family in months. Being able to send packages and cards and pictures out has helped us stay connected. Every package I've sent through the AH office has arrived intact. The clerks are working so hard under extreme circumstances, and I appreciate them all.
Really polite staff! I actually am reviewing to counter the people who don't understand how post offices operate.nnIt is not this stores fault if your package was delayed, if power goes out, or if the system is down. There's a pandemic right now. There's also been storms rolling through weekly.nnIt's not these kind worker's fault your package didn't arrive in two days (if it was that important you could've drove to Muskegon instead of last second shipping and then leaving a 1 star review because you don't know how mail works).nnBefore leaving poor reviews because you're upset you don't know how postal service works, maybe consider reviewing your experience with the actual store.
Worst experience ever. The lady working there today (08/03/20 at 3pm) is the most rude person I have ever seen. I tried to explain clearly what I needed, she kept cutting me off and telling me “this is not how you do it”, although I have clear instructions from the embassy on how to do it and which enveloppe I needed. I had to insist but all of it ended with my official document (birth certificate) being torn up. Do not go there. Never had issues in East Grand Rapids so I will keep going there from now on.
I don't leave bad reviews, often. This is in fact the first one I have ever written. Went in Tuesday morning last week really early, was one of the first customers. Sent a PRIORITY 2 day delivery birthday gift to my niece, to Muskegon! FROM GRAND RAPIDS TO MUSKEGON! Guess when she got it???? 8 days later!!!!!! It was important to me that she knew we didn't forget, that she got her birthday gift on time. I was so upset, I chose to call the 1800 number and I waited 48 minutes to speak with someone. Just being able to get in the queue was a task in itself. I spoke with a lady who told me that the priority delivery of 2 days I payed for was not a guarantee but a possibility. I WILL NOT BE USING THIS LOCATION EVER AGAIN! I WILL BE AVOIDING USING USPS AGAIN AT ALL COSTS. WHAT A JOKE. and just notice - Our opinions matter so much they don't even care to answer. Every normal customer service business would want to care enough to at least address the issue.
Arrived at 4:55, they locked the doors early. It was clear I arrived before 5:00 and a customer in line opened the door and the worker behind the counter yelled to go back out and that they are closed. I am handicapped and they would not even let me put a prepaid postage box on the counter and leave. I had to go to another facility in the mall and walk my packages in on a broken hip. How rude. If you close at 4:55, post it that you close early.
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