Service Professor, Inc.

I am a first time homeowner and was kind of waiting for the first issue I was going to have in the house that I could not handle myself. Clogged drains it was; and they were throughout my house. After calling the city to have them check their main, I realized the problem was on my end. After researching for awhile I saw the reviews for Service Professor and they had a great deal running alongside of all the great reviews.nnMy experience was no different than the many I had read. Joshua showed up and went right to assessing the situation. He was professional and courteous and after diagnosing the problem and walking me through the steps and what he was going to do first (so that there were no surprises) he got right to it and cleaned out the problem.nnMy kitchen sink, however, was still clogged and so he then assessed what that problem could be and walked me through that before getting that as well! There is nothing like having clean pipes and not having to worry about backup!nnMy experience with Josh was great and we even talked for awhile, which I greatly appreciated. He was kind and clearly knew what he was doing/talking about! I felt reassured and aware of every step as he walked me through them!nnI would definitely recommend them!

My water heater recently failed and when I called Service Professor they sent someone out that same afternoon.nnVery professional and they did an outstanding job!nI was so impressed that I signed up for their MVP program and they came out within a week to check my heating system.nnOur furnace was 18 years old and a cheaper model when the house was built. It has been fairly inconsistent in heating our home and as it turns out the blower motor was failing and there was a lot of rust throughout the furnace due to the humidifier leaking over the years.nnInstead of paying to have an old furnace repaired we decided to just purchase a new high efficiency furnace and A/C unit. They had Derek come out to learn about what we needed and then provided a competitive quote. We decided to move forward and Joe and his team installed the furnace and A/C two days later and completed the job in one day!nnAfter living in our house for 10 years, the heat has never been this good in terms of heat distribution and true warmth. I was absolutely compelled to write this review as I have never been this impressed by any HVAC / Plumbing professionals.nnI would encourage you to give Service Professor an opportunity to prove that they are great people to do business with and truly care about their customers. From the office team, sales and technicians, they are second-to-none!

I had a plumbing/sewer supervisor come to my house to quote replacing a main sewer stack and some galvanized steel drain pumps that all had rusted. The supervisor was knowledgeable, thorough, and friendly. He inspected the outdoor drain pipes and provided me a quote with four different options with various prices the same day. I was impressed with the customer service.

My furnace went out on a Saturday. I called and had fast, friendly service! They kept me updated on when Jonathan would be there and even sent me a picture of him so I knew who to expect. As a single mom, that was helpful and helped me feel at ease. Jonathan responded to the call and he was very professional, courteous, and knowledgeable with what was going on with my furnace. He repaired it promptly. Thank you so much for your quick response to my dilemma. I would highly recommend them to everyone!

Service Professor is top notch!! Jonathan was courteous, professional and knew his stuff. Was here for six hours replacing my water heater and answered all my questions and made sure I had hot water before he left. I called at 8:45 this morning and they were here at 9:20...... enough said!! ud83dude01n10/16/20nCorey from Service Professor was here today fixing my furnace. I called them last night, they confirmed I had a space heater to get me through the night and called me by 7:30 this morning and were here by 8:00. Got the job done with professionalism and a smile and even gave me a discount because I’m on a fixed income. I never call anyone else, they do it all.