Home United States Michigan WHITNEY PLUMBING & ELECTRIC

WHITNEY PLUMBING & ELECTRIC

1212 52nd St SE, Grand Rapids, MI 49508, USA

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Detailed Information

Place Types Electrician
Address 1212 52nd St SE, Grand Rapids, MI 49508, USA
Coordinate 42.8689638,-85.6347721
Website http://callwhitney.com/
Rating 3.1
Compound Code V998+H3 Grand Rapids, MI, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

John Tsarnas (04/14/2021)

Replaced electric service panel inside and outside meter service the work was great the installer was great but he's a worker..if your in a emergency I'd but say yes if you have time keep shopping around, certainly not worth the cost they charged 3000 for 8 hrs of work.. I had no choice, as they were referred to me by my agent but never again way way way to expensive find someone else.. this company will break you...michigan electricians with New York City prices...thats what they are...and the reviews show it taking advantage of the good people that are just scraping by yo make ends meat. Move on Folks find a general contractor that is licensed yo do electric and run your permits and it will be thousands less..

Marissa Roslyn-Clark (02/05/2021)

We had to use this company through our Home Warranty company, and it seems to be a big problem in doing so. They seem to have no desire to help people who get in contact with them through the home warranty company. Our water heater broke 2 WEEKS AGO. It took them 3 days to get in contact with us to schedule an appointment. Then they never put in the report like they said they would for 4 days, when the home warranty company reached out to them and asked to talk to a manager, which took another 3 days for them to give us a date they would install. Then after the time window elapsed they said their technician wouldn't be coming and would come the next day. But today we get a text that they won't be coming today either due to the weather. While it is snowing, this is also West Michigan and it snows all of the time. We tried calling 6 times and get disconnected every time. We have 2 young children and no hot water for 2 weeks in the middle of winter and NO HOT WATER. If we had the ability to not use this company, we would avoid it and I encourage others to as well. We'll also be letting our home warranty company know how awful, unresponsive, and unprofessional they are.

Justin Saladin (12/12/2020)

Very prompt and responsive, had an issue with an upstairs toilet. I tried for days to resolve on my own. 20 minutes of them being here, they had the issue resolved. Pays to have professionals with the right knowledge and tools... Doesn’t pay to have kids ud83eudd26ud83cudffc‍♂ufe0f

Stephanie M (10/28/2020)

I will definitely NOT be calling them back. I, like many others, was put in touch with Whitney through my home warranty company. The call was placed Friday and I got service Tuesday. (For a non-functioning toilet and water in my basement). The tech showed up and was nice enough, but he was there for all of 7 minutes, diagnosed the problem, and stated he had to put the request for approval through to the warranty company.nnI get it, there's a process to this.nnI advised him that I was on day 4 of no toilet in my house, and he said he'd be sure to expedite the request. That night, nothing had been submitted. The next day, mid morning, nothing had been submitted. I attempted to call Whitney and got no answer. The two times I had been on the phone with them before, the customer service reps weren't rude, but I felt very much rushed off the phone, like they didn't want to be bothered. At the end of the day, I gave up on this (literal) sh*tshow and called a different plumber, happy to pay out of pocket to actually get service. They were here the very same day and were much more professional, friendly, and helpful.