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napleton auto group

6566 E Riverside Blvd, Loves Park, IL 61111, USA

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Detailed Information

Place Types Car dealer
Address 6566 E Riverside Blvd, Loves Park, IL 61111, USA
Coordinate 42.3196761,-88.9856056
Website http://www.napletonlovesparkhonda.com/
Rating 4.4
Compound Code 8297+VQ Loves Park, IL, USA

Openning hours

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday Closed

Photos

Reviews

Daniel Skupien (04/06/2021)

I initially had a bad experience, but I later voiced my complaints, and they did not hesitate to make right whatever I saw was wrong.nnFor example, the used car I bought was not properly cleaned or fueled up when I left, I made them aware of that, and then they sent me a $200 gift card so that I could get the car properly detailed, and it covered the fuel cost. Also, the car had a battery that was definitely due for replacement, it started up fine, so it wasn't an issue you'd know or they would know was there (on top of that the battery was only a couple years old), I had it replaced at a Honda dealership near me under warranty so it didn't cost me anything, but in my emails back and forth with them letting them know about the battery, and proof (load tested at Advanced Auto Parts) of how badly deteriorated it was, they were ready to pay for it, and have the bill invoiced to them if it wasn't covered.nnSo I say, if after all is said and done, you get your car, and later find things that were or are not right, respectfully bring it to their attention, and in my case, they made everything right.

juan silva (02/17/2021)

Great experience here, nice people, I change oil and maintenance, I really recommend this place

jeffrey robinson (07/09/2020)

I had a good experience. I worked with Tommy and he was friendly and professional. I bought a pickup truck and things went smoothly. I got a fair price on the vehicle. There was an issue with an extra key, but the dealership quickly resolved the matter. I would go back again.

Jeremy Davis (12/07/2020)

I don’t understand the Google ratings for this dealership because you log onto Better Business Bureau and I believe over 80% of reviews are 1 star! I will save you time and money and tell you exactly what they do because I purchased a car about a month ago and I got so mad and felt so disrespected because the car I was going to buy was listed for $5,000 on their website and when the financial guy handed me the final paper work with the total it said $10,200!!!! If you make the mistake of thinking you’ll be ok and go there make absolutely 100% sure you tell them you don’t want a service contract (warranty). They tried selling me 2 warranties which are $2,500 each. There’s way more stuff but I’ve wasted too much time on this place and I’m not wasting anymore.