Walmart Pharmacy

They are always helpful and the pharmacist didn’t know how to ring up food but took the time to figure it out for me. They go the extra mile!

If you're hoping for any kind of customer service do not use this pharmacy. Since breaking my shoulder a few months ago I've had multiple issues with them. Today was the last straw. After having a procedure I brought in a prescription for pain medication. The pharmacy tech came to the drop off window and instead of greeting me she stood in front of me, facing another direction, and continued a personal and non pharmacy related conversation with another employee. When she did turn to face me I handed my prescription to her. Instead of looking at it she proceeded to read and respond to a text on her phone. While entering my prescription, clearly for pain medication, she asked me what it was for and why did my doctor write it. I told her specifically that it was for pain after having a procedure. She looked at me like I had 3 heads and said the pharmacist needed to look at it. I realize there is an opioid problem in our country. But it was the absolute lowest dose and a quantity for only 7 days. They did something similar when I broke my shoulder and brought in my prescriptions immediately after being discharged from Silver Cross with a surgical dressing on my shoulder and my arm in a huge sling. They screwed up my other medications that same day. I had numerous negative customer service issues with other techs as well. Heaven forbid they do their job or try to have good customer service. I'm transferring my one and only daily medication to Meijer.

Friendly staff, great customer service

Lost my prescription

Every time I contact this Walmart Lockport pharmacy by phone or as a walk in, I am impressed. They are extremely knowledgeable and friendly. Their customer service is the reason that I gave 5 stars. I feel that they really care about our well being. We used to go to Walgreens which is nice too, however since we pay out of pocket for our medicine, we have saved a lot of money by switching to Walmart.