Iris- Jewelry & Repair

I highly recommend Iris.I have an anniversary ring that unfortunately stopped fitting and had to be enlarged. I went there a couple of days ago. I met with Joseph who is so nice and very helpful. Amazingly, I got my ring back within a couple of days. They did a wonderful job. I couldn’t be happier. This ring has a lot of sentimental value to me. So thank you so much Joseph!

Went to get a watch battery replaced and they also had some beautiful jewelry there! The gentleman working was friendly, efficient and quite funny! I will definitely be back and I highly recommend this establishment!

Visited the Manager about 1 week ago to size my ring that I bought for my wife to make it a little bit smaller, the manger Joe gave me a good deal and cleaned the ring to make it shiny with the sizing I absolutely loved Joe’s service and he didn’t even ship it out. I also bought a 20 inch Rope Chain which is dipped but he even gave me a guarantee with another free cleaning Joe is a good guy with reasonable prices thanks Joe keep up the awesome work.

Not sure why Google is censoring my review...nnI highly recommend taking your business elsewhere to any real jeweler. Mall jewelers are fake especially this guy at Iris. Sounds like some people are happy with fake stuff and sounds like the owner made a post saying he's from Tallahassee. I am not against positive reviews. If you had a positive experience that is wonderful. But I am giving you my honest and very nasty experience with this jeweler at Iris. Below is my experience unless google censors it. Everything truly happen and I should be allowed to keep my review up for people to decide whether to deal with this scammer or to do what I am doing and never going back:nnOwner sold us fake jewelry trying to say it was real and the cop stationed in the gurnee mall is shady too. We took it two 3 different real jewelers to make sure it was in fact fake. Each one said it is a fake. We tried to get my refund back for it. The owner Joseph refused and had a very bad rude attitude. So we called the cops to look for some justice. Big mistake. The cop stationed in the gurnee mall the whole time said he's not taking sides then right after he said that he did what he said he wasn't going to do and he took the scammer owners side and said he's always been the victim and he never had problems. The cop was so defensive which tells me he probably cheats as well and got a great discount on the ring for his wife or any jewelry he wants. Lesson learn never have the cop from the mall try to help you resolve the issue. Have a neutral cop from outside the mall to handle it. Poor cop and just trashy owner. He's a fraud.nnI had proof that I paid 700 plus for the ring in my bank statements. I was told it was real so I kept making payments. But the proof was quickly dismissed by the shady owner and shady cop. The only reason I was I found it was fake was because it was poorly made. They poorly made it which caused the piece to fall out. After all the problems I decided to go to a real jewelry to determine real or fake. Like said 3 had confirmed what I thought which was a shady owner named Joseph that sold us a fake.nnThe lesson I learned from all of this if you want real jewelry go to a real jewelry place. Never get your jewelry from a place like this in the mall. You be scammed believing it's real when it's fake. Another lesson don't go to the gurnee mall cops. Go outside to get a neutral cop that isn't shady and isn't so defensive to take the owners side. My suggestion don't bother at all with this shady rude owner named Joseph. Just go to a real jeweler to get your moneys worth. If you just want fake jewelry and not care if it's real then go to Joseph he will help you out and give you fake jewelry. My question for everyone that is trying to rave about him do you know it's real or fake? If you don't get it checked asap because chances are the 700 plus even 1000 plus was sold making you think it was real and it turns out you were scammed and that jewelry you think is real is a fake.nnHow many more will be scammed by him? Looking at the reviews I can see there is another review that said they were sold fake jewelry too. Find out if yours is too and let everyone know because the more that come forward the less likely he will try scamming people out of their hard earned money.

I had a trip to the Chicago area from Tallahassee for a vacation. I visited this place because I wanted to propose to my girlfriend and wanted to buy a ring, I bought a beautiful gold and diamond ring from the manager he gave me a good deal on it and tested it to prove it’s real love to is place would shop at again.