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Hertz

414 E North Ave., Glendale Heights, IL 60139, USA

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Detailed Information

Place Types Car rental
Address 414 E North Ave., Glendale Heights, IL 60139, USA
Coordinate 41.9036599,-88.0702776
Website http://www.hertz.com/rentacar/location/unitedstates/illinois/gl
Rating 2.6
Compound Code WW3H+FV Glendale Heights, IL, U

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

freddie steen (03/10/2021)

Manager Dave was nice. However, my experience echoes many of the reviews below. 10am rental turned into a 2pm pick up. Nearly 4hrs after my set time and customer service (aside from Dave) was not stellar--borderline rude. Lobby was chock-full of prospective renters waiting and waiting and waiting. I would hard pass on renting from Glendale Heights Hertz in the future. Renters Beware. Never again.

Mohammed Wahab (03/08/2021)

Worst customer service ever. I had booked the car for an important meeting and I already missed the meeting. Waiting for over one hour still my number is not hear. They served like 2 customers in one hour. 3 one is being serviced and not sure how long it will take.nnI am usually not a complainer but this is too much now. Not coming back.

Ayanna Garcia (03/30/2021)

My car was unexpectedly put in the shop and I borrowed a car from a family member for the day thinking my car would be done. Wrong. So I needed a rental and booked around 11am for a 5pm pickup after work. Got off work EARLY to make it on time and waiting in line for about 10-15 min then the manager comes out and tells us that they have no more cars to be rented for the day. There were 4 of us waiting to pick up, all with reservations for 5pm. 3 of us walked out carless because the one car they did had went to the person who booked before the rest of us. They don’t warn you that they might not have a car for you when you make a reservation and they did absolutely nothing us to help us. I know it wasn’t the managers fault, but whoever is the person that allows reservations to go through to Hertz KNOWING that they are overbooking needs to be reprimanded. If you’re booking here don’t wait too late and try to be there earlier in the day.

Nakaya Shannon (03/16/2021)

Alba was so informative & helpful! It’s the small things that cam turn someone’s entire day around. Thank you so much!

Anthony Algmin (03/06/2021)

I waited for 45 minutes and they served 2 customers in that time. 4 people were still in front of me. I bailed and went to Enterprise. They were SO much better than Hertz.

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