Tiffany & Co.

Big thank you to Maryann Barrile and Maria Rendina at Tiffany & Co, Old Orchard. We wanted to mark our daughters 21st birthday with a Charm for her Tiffany bracelet. Initially she wanted a 'Champagne Bottle' however found out they had been discontinued. We opted for another charm instead but when I went to collect it Maria had searched the back office and found a 'new / old stock' Champagne Bottle. Fantastic personal service and great shopping experience. Thank You ladies!

they didn’t had what I was looking for to buy,but they ordered for me ,Arriving before Christmas,I was so Happy! ud83dudd14- -UPDATE 01-09-2021ud83dudd14..The person I gifted with what I order.. Unfortunately didn’t liked....n..So I had to return it, ..I didn’t got the cash money Back as I pay for it Originally , instead they issue a check , ( because they said they don’t carry cash money on the cashier ) when is higher than $200.., Well Let me tell You..Not really happy about it!!..kind of disappointed...nI didn’t want the Tiffany check mailed out to my house ..So ..it took a week to the check get delivered to this location , ..So if you are thinking in pay cash ....and you aren’t sure if you will keep the item or if the gifted one will want to return it..Think twice.. Because you’ll get a check from Tiffany to cash it into your bank account instead of cash money as you pay for it Originally.I Love Tiffany , But I don’t like this location management and stuff ....very Rude poor customer service ..and no helpful on resolving issues ,..looks like the sales staff just care about how high you willing to pay that’s how much good costumer services they’ll bring it to you, ..But even if you pay high money if you planning to return it , don’t expect have a good costumer services in return....Very disappointed, make yourself a favor like I did and order it online!!..it’s cheaper ..and at least you’ll get a nice perfect wrap package from the Tiffany New York Store.

This was my first nonessential trip out of the house in nearly a year, but I thoroughly trust Tiffany and needed to get one of my favorite rings repaired. I worked with Alfoaso and he was incredibly personable and full of energy and enthusiasm. I can tell he loves this company as much as I do! I really look forward to working with him again in the future.

Great service purchased a larger chain for one necklace and currently waiting for another necklace to be adjusted. Great location and easy to find (next to Nordstrom).

The store director Martin Bendera allows some very poor customer service at this location. While Maryanne in sales is wonderful, there is a very rude salesperson named Tammy that should not be working at Tiffanys. She always looks angry and avoids any contact if she notices that you might be returning something.