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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Paychex
Paychex
Reviews
Suzanne McArdle (11/16/2020)
The payroll services are ok but the 401K services are a nightmare. My company was constantly overcharged and employees who didn’t sign up were enrolled even if they didn’t want to be and they then had money taken out of their paychecks. When I dissolved the account my employees got less than half of what were in their account due to “unexplained losses”. Would never use them again.
Longwood Dental (03/13/2019)
5 Stars to our payroll specialist Pat and the rest of the team! Everyone I've spoken to at Paychex has been knowledgeable & professional. If Pat is out and I'm speaking to another team member regarding our account, they don't miss a beat!nHighly recommend. G B
David Laine (01/17/2020)
They screwed up my payroll taxes for two years. Admitted they made a mistake. Then blamed it on me. I hired them to do a job and when they failed to do their job, they told me it was my fault for not doing their job for them. Constantly trying to upsell different services. Automatically added monthly charges for services I never asked for and had to waste my time calling in to get them removed.nnWriting this review now because after canceling they’re still charging fees to my account for bogus stuff and I have to get on the phone for the 8th time trying to get them to stop. They operate like a used car dealership from the 70s.nnI used adp for years before switching to Paychex for a better price. That decision cost me almost $3000 in fines from the state. I recently switched to quickbooks payroll for a quarter of the price. Reporting and online usability light years ahead of Paychex.nnYou find out the value of a partner when something goes wrong. Mistakes happen. What happens afterwards shows you the integrity of who you are partnering with. In my opinion Paychex has none.
Elizabeth Mayhew (12/20/2018)
Working with Paychex has been a pleasure. Anytime anything comes up my representative is an email away. She is on top of everything. It is nice to have someone have your back at all times. Thank you so much Lisa for all that you do.
Josh Towne (01/12/2016)
Paychex payroll services were reliable. Paychex 401k services terrible. Long story short after speaking with Paychex 401K many times and going back and forth with multiple emails regarding unauthorized withdrawals I had to cancel all paychex services.. Even after all Paychex services were cancelled I continued to have payments between $165.00 and $230 withdrawn weekly from my account for absolutely no reason so I ordered a stop payment on my bank account which is a fee of $28, then filed a small claims lawsuit for over $1,000. I ended up getting the same payroll services for nearly half the cost else where. I pretty much overpaid for services and dealt with many hours of headaches created by them. Shop around before deciding to use Paychex.
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