MIDNIGHT EXPRESS AUTO SALES & REPAIR

Got me in and out. He knows his stuff.

I took my vehicle to this establishment for repair. I called before coming due to the fact that it was closing in a hour! I Stated to them the 3 issues I was experiencing and was told if I could get there by 6pm they would look at it. I arrived a little before six and told there mechanic the 3 problems I was having and he then looked at it and told me he would be able to look at it tomorrow morning if I left it over night! I was told that they would call me the next day to tell me what's wrong and how much to fix it and I said please call before you fix it and that I need it to run because it keeps stalling, over heating and won't go over 40 mph! They agreed now when the next day came they told me about what's causing the problem and said everything in total is $285. I agreed and told them to finish the work! Now when I arrived at 6pm that same night to get my car there was supposedly a new Thermostat put in along with a new antifreeze tank! I asked could I drive it to make sure it won't just stop on me I was told no! I said even if you drive with me they said no! So I proceeded to be taken into the office so I could pay for the services and after I paid we went back outside and my significant other started the vehicle and as he is doing that we are told that the noise was still going to happen because they saw that the car needed new valves that's why it keeps misfiring but the car shouldn't stop and over heat! I replied by saying as long as I'm not stopped on the side of the road again then that's fine. Can we fix that at a later time and if so how much would that cost? He said $485 and I said wow! After that we left and only getting 10 blocks away we noticed the car was louder and it still would not go over 40 mph! I called them and explained and they stated to bring it I tomorrow and they will look at it! Now after paying almost $300 the first time and being told they have to look at it again when I just left was not something I wanted to hear! I called the next day and explained how I was on the side of the road again and my car was still stalling and not going over 40 mph and was told to bring it in! When I came there they gave me a excuse as if it was nothing they could do but charge me more money for poor service! The manager Ali then said it seems I am blaming him for my car needing more work but I explained I understand my car needed more work but when I came in I expected the work I asked to be done would be completed and it obviously wasn't! He basically went back and fourth with me and would not give a solution! After 20-30 mins of not getting anywhere i told him I would report them for bad business practice and being rude! He acted as if he did not care and proceeded to get upset when I asked to take pictures of his policy that was openly posted and other signs. He then started saying rude comments so we proceeded to leave and he punched the wall and kick things in his shop as he was Walking out! This place has no work ethics nor customer service. In my opinion this place would never touch another car of mine as long as I live! Not worth it for horrible service!

They towed my car there, had it in and out in a couple days, and they blessed me with the prices. Highly recommended

I use them for fixing my vehicle and I think they are very reasonable price

Highly recommend for auto repair. Mr. Ali fixed my car sooner than I expected.