Map
Detailed Information
- Place Types Car dealer
- Address 3333 IL-159, Glen Carbon, IL 62034, USA
- Coordinate 38.7789431,-89.9552078
- Website http://cassenssons.com/
- Rating 4.4
- Compound Code Q2HV+HW Glen Carbon, IL, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Fantastic buying experience. Purchased a brand new 2020 Jeep Cherokee last year in February. Contacted my great salesman Tony Goodman on upgrading to a Grand Cherokee. Tony Goodman went above and beyond to make sure that I was taken care of and made sure the whole transaction went smooth. Cassens and sons will definitely be the chosen dealership when making future vehicle purchases.
Would have been a 5/5 review; however, I was in the process of purchasing a car, I spoke with a sales representative 3-4 days in a row about a specific car that I was interested in. I ended up getting denied by the bank in receiving a loan but I was in the process of having my grandfather be a co-signer for me, then they SOLD the car. I had already test drove the car and they even took the car off of the website and all because I was about to seal the deal. I felt back-stabbed because they did not give me a chance to even figure out an alternative solution. I guess since we are in a pandemic, if someone comes with 'cash in hand', the business will choose them versus patiently waiting on the original purchaser. Moral of the story, if you would like to purchase a vehicle from this establishment, do it quick because they will sale a car that you are interested in if not.
I took my Sprinter here to get 23 point inspection, new tires, brakes and oil change. First I talked to a lady to order tires. My husband specifically wanted low road noise tires. She sent me a email with two types of tires to choose from both were not specific to what we asked for. After talking to a man in the service department who was very professional he recommended tires for us. We ordered the tires. We needed 6 tires for our dully but 4 were ordered. On Friday we get a call asking if we needed 4 or 6 tires. We had to wait until Monday for the other 2 tires. After getting the van back we went on a trip. On our way home a belt broke our van it overheated and check engine light came on. Luckily we found a diesel mechanic nearby that fixed the belt. Our windshield wipers were worn out wich should have been part of the inspection. Our check engine light is still on. We called and was given a run around by service attendants. I was told they checked the belts and they were fine. Not the case considering it was a stock belt and the diesel mechanic showed it to us and pointed out the belt broke because of age. I will never deal with Cassens again. I have dealt with very unprofessional people who don't own up to their mistakes. I now wish I have went somewhere else. Being a Dodge Dealership I thought I could put my trust into them.
My First impressions of Cassens is that I'm dealing with responsible, knowledgeable adults. I haven't had work done yet, that's Monday, but so far it's looking good.nI've used two other Jeep dealerships, one just changed it's name. The impression when dealing with the staff at those locations was not reassuring. The level of professionalship was seriously lacking on all levels.nnUPDATE: Cassens worked on my Jeep Grand Cherokee, finishing two days ago. They were efficient, knowledgably, communicated very well. They seem to have fixed everything, without having to go back, which is really, really nice.nnBased on my impression, even if I did have problems, they would address them professionally and efficiently. Whomever sets the standards for this dealership does a great job. Good team.
Took my vehicle in for routine maintenance ( oil change and tire rotation). Had a 10:30 am appointment. All work was completed in less than an hour. Personnel were very friendly and professional. My first time here and I was extremely impressed..
Similar place
2025 4th St NW, Albuquerque, NM 87102, USA
+1 505-796-8519
Unknown
2100 2nd St NW, Albuquerque, NM 87102, USA
Unknown
http://www.nmtrucks.com/
2329 4th St NW, Albuquerque, NM 87102, USA
+1 505-702-6846
Unknown
1621 1st St NW, Albuquerque, NM 87102, USA
+1 505-539-0249
http://www.pistonsautos.com/
2511 1st St NW, Albuquerque, NM 87102, USA
+1 505-288-9327
http://magpiemotors.com/
1512 4th St NW, Albuquerque, NM 87102, USA
+1 505-243-2206
http://yourfriendlydealer.com/
1901 8th St NW, Albuquerque, NM 87102, USA
+1 505-261-4568
Unknown
1400 4th St NW, Albuquerque, NM 87102, USA
+1 505-821-3775
Unknown
311 Kinley Ave NW, Albuquerque, NM 87102, USA
+1 505-250-1120
http://autoshoppeimports.com/
2806 4th St NW, Albuquerque, NM 87107, USA
+1 505-315-5014
https://genesisautosalesinc.business.site/
107 La Poblana Rd NW, Albuquerque, NM 87107, USA
+1 505-345-4684
Unknown
2909 2nd St NW, Albuquerque, NM 87107, USA
+1 505-508-7874
Unknown
3101 4th St NW, Albuquerque, NM 87107, USA
+1 505-261-0421
http://www.autowerkz.net/
1529 Aspen Ave NW, Albuquerque, NM 87104, USA
Unknown
Unknown
1101 2nd St NW, Albuquerque, NM 87102, USA
+1 505-300-4843
http://www.flat12gallery.com/
3500 4th St NW, Albuquerque, NM 87107, USA
+1 505-345-5050
Unknown
3400 2nd St NW, Albuquerque, NM 87107, USA
+1 505-400-6051
https://sheas-automotive.business.site/?utm_source=gmb&utm_medi
215 Candelaria Rd NE, Albuquerque, NM 87107, USA
+1 505-345-9935
http://www.jlmautosales.com/
325 Candelaria Rd NE # D, Albuquerque, NM 87107, USA
+1 505-343-1141
http://www.mountainwestmotorsllc.com/
3720 4th St NW, Albuquerque, NM 87107, USA
+1 505-480-1327
http://mountainhighautosales.com/