Map
Detailed Information
- Place Types Car dealer
- Address 4175 W 3500 S, West Valley City, UT 84120, USA
- Coordinate 40.6953278,-111.9906694
- Website https://www.dodgehq.com/?utm_source=google&utm_medium=organic&u
- Rating 3.8
- Compound Code M2W5+4P West Valley City, UT, U
Photos
Reviews
I walked into this place hopeless and desperate for help, I was in a pretty bad situation and to my surprise they were able to get me into a beautiful brand new SUV! I will never go anywhere else after the experience I had with them. Best Dealership I’ve ever worked with. From sales to finance the whole process was easy and amazing. Stockton helped me out and he was just the most helpful and understanding person to work with. I knew he cared about helping me. I also worked with Mike in Finance who was awesome to work with as well. Thank you guys so much for providing such a great experience! Words can’t explain how much I appreciate it!
The check engine light came on in my Jeep Renegade and I noticed a difference in the driving. I called multiple dealerships, but this location was able to see me in a few days! When setting the appointment, the representative asked all the necessary questions and gave thorough responses that reassured me. I do what to generally expect price wise before I even came in, and was given a time frame of a couple of days. Lucas, the service representative, gave me a timeline of a few days but explained why that time frame and what they were going to do. I was never pressured to buy anything or upgrade anything and their video updates were amazing! Thankfully, I was able to pick up my Jeep the same day! Lucas called me and explained what happened to my car, told me what they did to resolve it, and made sure that the other services were done as well. The price I paid was the exact price I was quoted, thanks to my warranty. I can’t imagine having a better situation.
Recently purchased a Jeep Grand Cherokee from Ken Garff West Valley. Everything was great and my only tiny issue was the interior detailing that was done before I got to take the car home. There was still grime and dust on the interior windows, but everything else was flawless.
Initially started with Stetson - he was responsive, attentive to detail, and made my experience enjoyable. He was able to relate to me, asked questions to understand my needs, and it’s always nice buying from someone who drives a Jeep themselves.
Stetson was involved the whole time, but I worked with his Manager to finalize numbers. I can’t remember his Manager’s name (Chris maybe?), but he was fair and willing to work with me to get to a feasible bottom line number.
Working with Finance was seamless and I never felt I was being upsold on unnecessary services or upgraded features like I have been in the past.
Overall great experience from start to end and I’d highly recommend Ken Garff West Valley.
Hands down the best experience I’ve had buying a car. Dario the manager was extremely easy to work with and really took time to ensure our experience was phenomenal. His attention to the customer made all the difference and it was also exemplified in his amazing staff. Every staff member we worked with treated us as though we were THE most important people in the dealership. They really went above and beyond in a way that felt completely natural and did not feel like they were regurgitating some customer service manual. This dealership should be the industry standard on how all dealerships should operate. They have more than earned my recommendation!
Everything went pretty smooth. To qualify the statement, I am not the normal buyer as I had researched everything. I knew exactly what car I wanted, I had my trade in valued already and credit pre approvals. There was little for them to do but lay down the best price number on the new vehicle I was wanting. They did come back with a different trade in value, but promptly changed it when I showed them what I had approved online prior to my arrival. They were overall better to work with than some other dealerships I have interacted with over the years. With any dealership, the more informed you are going in, the better the experience will be.
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