Target

It was clean and people kept 6 feet apart. For the first time in 3 visits the cashier was nice and actually assisted me with provided me info on my target card bonuses. Most the time the cashiers do not greet me or even smile. It is just a job to them apparently. I with I would have gotten the nice cashier's name so I could compliment her to her supervisor/boss.

On most occasions I love Target, I love the value& quality of their products. My husband and I travel to the West Valley City/Salt Lake City area for business for about a week every other month. Our preferred accommodations is the Hampton Inn a short walk across the parking lot from Target. Needless to say, we shop quite a bit at the West Valley City Target during our stay. We have had several experiences over the past two years with rude employees. One instances on our first trip to the area about two years ago, was a rude young woman’s response when we asked if Target or the grocery store across the street sell wine as she was assisting us with cash back at the self checkout. Being new to the area (we live in Florida where grocery stores and General Merchandise stores such as Target & Walmart sell beer & wine) we were not familiar with alcohol sale laws in Utah. When I asked her this question, she raised her hand with her palm facing me in a “stop” position, said “I don’t know” turned her head & walked away in an abrupt dismissive manner. Another instance on a subsequent trip was as my husband and I walked into your store, he realized he had two candy bars in his shirt pocket. We walked strait to the Customer Service desk to let them know he was walking in with the candy. Normally an associate will put some type of sticker on the item(s) or put them in a bag and staple it shut, etc. This young woman rolled her eyes, waved her hand in a dismissive motion and said “we don’t care”. There have been a few other negative experiences however tonight’s experience was out right disrespectful! We ran into your store just before 9pm to pick up a couple items, water, frozen dinners, etc. We used the self checkout as usual. I mistakenly scanned a Ketologic supplement twice. As I turned and looked behind me for an associate, I immediately caught the attention of a young lady with short, very light hair. I said “I’m sorry, I mistakenly scanned this item twice”. As she walked over to my husband & I she said “WELL THAT SEEMS LIKE A YOU PROBLEM”. I turned to her and said “It’s a problem for you to fix”. I handed her the item and as she entered her code she said “please don’t get me fired”. I’m not interested in getting anyone fired. We frequent several establishments in the area and always find staff, employees & servers pleasant, helpful & respectful. The one exception is this Target. I don’t know if it’s a training issue or a management issue and frankly I don’t care. The overall disposition, attitude and disrespectful behavior of your employees is unacceptable. Our business travels take us from one end of the country to the other and NEVER have we encountered such continued disrespect & rudeness as we have at your West Valley City Store. We are here until Friday 10/2 if a manager would like to meet with us to further discuss our experiences.

I love Target and equally love that there is one close to where I moved. However, the customer service at this location is seriously lacking. Hire new people that don't act bothered by assisting customers. I've only been here 3 times so far and only had positive interactions with associates once.

I love shopping here with my family! It's been super safe strong this time with covid. I can easily find the things I need and most of all the prices are low for the quality you receive!

There is the nicest lady working in the men's department- asking if she can help me and offering tips on sizing (you can't try on clothes during covid). I've never encountered such a nice associate at Target.