Pizza Hut

Waited an hour and a half for delivery and no one answered the phone throughout the wait. Enjoy the pizza.

I ordered two large pizzas at 6.51 pm. I ordered delivery. After waiting 56 minutes for the order I called the store to find out why my pizza was late. The female who answered the phone said she didn't know. She said let me connect you to someone who knows and she connects me to a fax machine. I call again they get the manager who says she is sorry that it had been placed as carry out. I said no I ordered delivery as I have no car. She apologized and offered to remake the order free of charge. I was upset ,and not sure I could trust any order received but I agreed. I waited another hour , I call a young man answers, I give him my name ,he says we've already dispatched your order, and it's free. I called again i got the answers service ,told her I was waiting for another hour and would like to speak to the store manager who told me my order would be here in 30 to 35 minutes, but it was an hour again. The answering service connects me again to the fax machine. I call again ,while I I'm calling there's a knock on my door. I hang up the call that is still ringing anyway. I answer the door to see a Pizza Hut employe has put my pizza on the floor of my door step and is driving away. I pick up my order its cold . I try to call again but while I'm calling my doorbell rings, another young man says he has my order and it just came out ,he says he's sorry for all the trouble, that the order i received on the door step was a mistake ( it was not i looked at it. ) and to just keep it anyway. Hands me the order he brought and says it free of charge, not to worry i hadn't been billed and says sorry for the trouble and leaves. So I finally get my order but it's 9.pm. I was hungry at 6.51 !!!

EDP445 likes pizza Hut. It's really good

Everything we ordered was right and good except the chicken alfredo pasta had no sauce or it had enough for 2 noodles. So we wont be oring from here again.

Simply AWFUL customer service. Pizza was supposed to be ready for pick up at 4:55pm and I’m still waiting at 5:25..It was probably better to order delivery and we might even had got the order faster. And to top it off, the order is incorrect.