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Pet Country Spa

6160 W US Hwy 80, Terrell, TX 75160, USA
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Detailed Information
Openning hours
  • Monday 7:00 AM – 6:00 PM
  • Tuesday 7:00 AM – 6:00 PM
  • Wednesday 7:00 AM – 6:00 PM
  • Thursday 7:00 AM – 6:00 PM
  • Friday 7:00 AM – 6:00 PM
  • Saturday 7:30 AM – 12:00 PM
  • Sunday 4:00 – 6:00 PM
Photos
Pet Country Spa
Pet Country Spa
Pet Country Spa
Pet Country Spa
Pet Country Spa
Pet Country Spa
Pet Country Spa
Pet Country Spa
Pet Country Spa
Pet Country Spa
Reviews
David Walker (03/12/2021)
I called about boarding my 2 dogs for one night and Amber gave me the rate but failed to mention that it’s charged DAILY not nightly and if you pick up on Sunday the only time for pick up is at 4 and if you board past noon it’s an extra day charge. Thankfully I read through the website so I knew that but it was not disclosed by Amber. I specifically asked is there any other charges other than boarding and was told only flea and tick meds if not currently on those. So I made sure my dogs had their medicine the day before drop off. The morning I went to drop the dogs off the people that came out to get the dogs said “oh you have to have a heart worm test and a fecal exam and we use a different flea and tick medicine” So, heartworm test and fecal exam is $45 for each dog and their specific flea Med is $20 each. Total cost for ONE DAY stay for 2 dogs over $150. We took our dogs home. I would not leave my pets with a vet that was so dishonest and misleading! I don’t mind fees and I get if you have certain tests/meds before boarding but when you are asked is there “ANY other fees other than boarding” and told “No, that’s it”. That’s a lie people! Be aware of all the up charges!!!
Monica G. (01/11/2021)
I would NOT recommend Pet Country Spa for several reasons:nn1- Poor communication: Pick-up times on Sunday were not clearly relayed to me. I initially arrived before lunch and no one was there, although they said someone is on site 24/7n2- Inconvenient: no way to contact staff if you pick up on a Sundayn3- Unprofessional: Arrived at 4pm, lights were out, and I had to bang on the door to get in. The staff was surprised to see me although I previously relayed when I would be there. He said “we are closed” although they are open “4-6” for pick-up. He proceeded to say “YOUR DOG IS NOT HERE”. After insisting, he retrieved my pet who did not appear happy at all.nnI am disgusted. What is really going on at this place!?
Ann Alexander (12/17/2020)
This is a wonderful place Otto, Greta, Tobi And Max have all had their ears cropped there. All perfect!!!!Dr Sanders is a professional kindly person who loves all animals. Wish more vets were like him. Haslet Vet Clinic should take a look at what a vet clinic is supposed to be. They are rude cold and greedy. Not at Dr. Sanders everyone is kind. God bless you all and Merry Xmas to Dr. Sanders and staff.
Kevin Morgan (01/06/2021)
They took great care of my dog when I had to board her on short notice. Their curbside service was welcomed and convenient.
June Fish (10/06/2020)
We love this place. Everyone is kind and attentive. Their prices are reasonable and they are open on Saturday. Caring vets can be hard to find, but they are terrific.
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