United States Postal Service

Been just a few times but have always found the front counter people helpful. Never an issue and in fact twice they were able to find packages that were mis-addressed to me. One of the better post offices.

This is my favorite post office in north Dallas. It’s always pretty busy.nThese negative reviews are picky. USPS is notorious for their workers being put through really hard days.. Be patient. Bring your own tape (USPS never supplies tape - you have to buy. But you can order online for free if you use their boxes). Clean and overall nice place. Has 2 drop off bins for envelopes in the parking lot, one package drop off in the lobby.

You would think since they put in addresses all day they would get it correct. I had an employee put incorrect information on my package going to China. It’s already a hassle shipping to China. I will use the self kiosk from now on so I can insure I’m putting the correct address.

I usually visit this location because of its convenience in proximity to my job. I ran by yesterday and ended up waiting over 20 minutes (which isn't a huge deal, I know mailing different things take time) but one lady who was working with one customer for that entire 20 mins (there was one other employee who was helping everyone in line while she kept talking to the customer and trying to help him) was extremely rude. When the customer she had been helping left, she turned to the waiting line and shook her head and said something derogatory about him. I was next in line and had been unable to get some tape to do the final single tape line across the top of my box, so I asked if she had any for that. I had needed a strip of tape once prior, and the employee had gladly put that single strip on for me,, so I had assumed it would be the same now.. She said I had to buy some, so I grabbed a roll and quickly did the final line of tape. She asked me to step out of line since my package wasn't ready once I had unrolled the tape, and so I quickly just laid the strip down over the box and said I was ready. Naturally, because I had misunderstood and thought they'd be able to do a single strip of tape for me, I would absolutely understand stepping out of line if I was going to have to finish packing up the box or whatnot, but the entire situation of my getting the tape from the wall and taping the box shut literally took ten seconds. I apologized and said I would have stepped out of line but it was a very quick fix and I was already finished by the time she had asked me to step aside, and again, I'd already been waiting 20 minutes and no one was enforcing the 10 people or less in the room guidelines posted in the post office itself for during covid and I was anxious to finish and leave. She could have simply been nice about explaining to me that, even if it did take me 10 seconds to finish my box, that I needed to not be in line until it was fully complete, but she started yelling at me loud enough for everyone to hear that I was the reason the line was held up now. Again, I understand, and I apologized, and especially understand if I had needed a decent amount of time to tape my box, but it truly took 10 seconds and that was it. She was extremely rude to me the rest of my time there, shoving my change back at me and turning her head not to look at me, and I thanked her and wished her a good day and she made sure to look away from me and not acknowledge me at all unless it was just asking about hazardous materials or if the address was correct. I wouldn't be surprised if she said something derogatory about me to those waiting as I left like the gentleman before me.nnAgain, I'm not saying I'm not at fault here, as technically my box was not fully ready to be shipped. But there IS a big difference in just speaking to someone and yelling at them. I know she must have had a long shift and was tired, and that's completely understandable. Just don't be rude to people, please. I don't plan to visit this location again.

This location is conveniently located near my place of work. I go in to either buy stamps or mail out oversized envelopes. The clerks have always been helpful in letting me know which shipping method is best. They actually help in clearing up the information that's posted. I've never experienced or witnessed any rudeness. And yes, sometimes I have to wait longer than other times. In my whole life have I rarely walked into a post-office without customers. I like them. They're nice and helpful. Been going there about 10 months.