Planned Parenthood - Addison Health Center

Very informative, patient and understanding staff, great energy and bedside manner from the clinician and overall great experience!nnI made an appointment online for a Pap smear and general OBGYN check up, the process was very straightforward. I called their number to ask for prices and it was about $190 without insurance, but I’ve been struggling this year due to COVID and asked about financial help. I am so, so grateful I was able to get my checkup covered I can’t even express it fully in words.nnOn the day of the appointment I left early but Google maps sent me to a huge plaza but didn’t pinpoint the exact location. Around September 2020 there was construction going on everywhere and covering all the buildings so I recommend looking ahead at 360 photos to get your bearings if this is your first time coming here. There was no one else in the lobby, the receptionist led me through questions and then I sat down and waited. It was about 30 min after my appointment time when they called me in, the staff asked me more questions about my medical history, and answered all of my questions about what a Pap smear is, what STI testing options there are, and a whole lot of other questions. I felt very safe and not judged for my lack of knowledge like when I visited a primary care doctor a month earlier. I did a urine test to check for STI and then waited some more in the room. I waited quite a while so I recommend having something to do or watch maybe. The clinician came in, explained exactly what she was going to do, answered all of my questions before and after the Pap smear, and I really appreciate her positive energy and way of calming me down about the procedure. It was quick, easy, painless and all done in like 10 minutes or less.nnOverall I felt so safe talking about my medical issues here and being able to have a checkup helped take a weight off my shoulders. Would definitely come back here, hopefully in 3 years for another regular checkup ☺ufe0f

Came on March 30 2021 i am not a rude person just wanted to put my review on here , this place was actually very quiet not many people here but the young lady she looks mexican or hispanic she wasnt outright rude but you can tell she was just a little careless and wasnt really informative . Ive been to a different planned parenthood and had a better experience there . I came for a simple IUD removal procedure . I talked most of the time asking questions something i feel like she could have helped with just being informative about the process and what to expect but i had to ask all the questions . The doctor on the other hand was very sweet and informative and she helped me alot and she made me comfortable.

Everyone at the clinic was super nice and the NP who did my telehealth consultation was the one doing my procedure. They made sure to explain everything they were doing to make sure we were on the same page and stopped periodically to ask if I had any questions or concerns. The procedure itself was exactly like it was described to me. Great service!

I went to have a IUD removed of 6 years. I was very nervous but the nurse made sure to talk me through exactly what to expect . Process was not painful at all . Very quick. I had a great experience. WillnDefinitely be coming back to this location for annual exams

See the photo that I have posted about this place, for evidence. The front office receptionist wanted me to wait outside even though there was a lot of empty space in the waiting room. In fact there was nobody in the waiting room when she asked me to wait outside. This was the worst treatment from any doctor's office, in my whole life. On the flip side, the NP did a good job.