Map
Detailed Information
- Place Types Local government office
- Address 212 Theodore Rice Blvd, New Bedford, MA 02740, USA
- Coordinate 41.7258684,-70.9529404
- Website https://www.mass.gov/locations/new-bedford-rmv-service-center
- Rating 2.4
- Compound Code P2GW+8R New Bedford, MA, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
This place was great... everybody was efficient, polite and helpful. It pays to have all the papers necessary for your transaction, but even when you miss something the people who work here are very polite and helpful i.
This place was crazy busy but not nearly as backlogged as Plymouth. I tried simply renewing my license in Plymouth a week before and the line was ~70 people. I just left that day. I had a far better experience at the NB registry. I was served about 1 hour behind schedule standing on open tarmac. One elderly women was taken away by ambulance while we waited. There were at least 5 armed registry police there? I didn't know that was a thing. They were helpful though, I was approached by an armed man wearing a hoodie to check me in. The security seemed abundant but professional.
I went to get a license today. I wasn’t sure of the process, but I needed a out of state conversion from my R.I. license. I didn’t know I needed two DATED sources of bill/government mail with my new address from the past SIX MONTHS. I brought in one dated document the post office and one from the Rhode Island DMV that was not dated. In the confirmation email I received, for a out of state license conversion, did not say once that I needed TWO DATED sources of proof of residency. I was “helped” by a man who did not have the time of day for me. I treated him with kindness and he kept bashing me for not knowing how the process works. You could of just said sorry you need to come back.
Service is spotty at best. Depending on who you get they can be competent at their job or know nothing. But the worst of it all has to be the manager, who claims that his employees are not required to know essentials of their position to help their clientele. So why are our tax dollars going toward people who aren't even expected to do their job correctly?
I went to bring my daughter for her learners permit. The girl at the door (no line) was talking to a young man. We waited- when she didn’t respond to us we walked a few steps closer. Eventually she did respond. Asked why we were there and we told her to take the learner test.nShe asked us what time it was? Confused I said what time the test is? As I thought she was saying we needed an appointment. She clarified that she needed the time as she did have a clock/watch to see the time. We responded 4:02 after digging for our cell phones. She denied us access to take the test as it was after 4:00. Astonishing!nnI got on the phone and called the registry call center. After 20 min wait got a sweet women who tried to help, put me on hold and call was dropped. Called back- 20 min on hold time- got a man who said complaints are handled by the Ombudsman office- it was 5:00- office closed.nnI called that number for get only an answering machine that said we can’t help you for 3 business days, “because of the high volume of calls.”nnLesson to my daughter- it isn’t every registry that is like this, but THIS is probably what you’ll get for your entire life here- welcome to the process that we call RMV! This has wasted so much of my time, but a valuable lesson for my child about REALITIES.
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