AT&T Store

Bought 2 phones in 2 days at this store. Marvin was super helpful on both deals and lowered my bill while doing it. I didn’t know of the promotions that result in savings... but he he did. Lower bill.nThen, a few hours later Buddy Blair ( store Rep) called and said “ Hey we found your phone..” A brand new Pro Max I had just lost. I couldn’t believe it. This store really came through for me on all levels. Solid customer service and Solid integrity. Keep it up guys. You’re the reason I roll with ATT. Must be good leadership at that store... Shout out to Ms. Dudley. And NO I am NOT a paid spokesperson... this S$&@ really happened. This is the first review that I have left... Ever.

The manager helped me, didn't know she was the manager. She was loud.. but helpful? Well I already knew what I wanted. So in that- It was a easy transaction. There are a few reasons I gave them 2 stars - there was an employee who was very disruptive and loud and was on his phone doing hopefully work but sure looked like games, and also the lack of any good deals. I've been with att for a while now. And I will most likely be switching. they are not offering very good deals for people who can't afford $250+ their only deal was unlimited which is not helpful. I'm an educator. I do not need unlimited, I need discounted. So yea, I'm disappointed in the staff for having lack of knowledge in the deals or discounts they could provide me. I've been to several locations, and have had much more helpful att staff members. Also they had a very limited selection of cases on the phone I was getting. They had a huge iPhone selection and a small android. So very annoyed by that. I bought a case online and had to wait.

Great service. No line. The store had what I needed.

Great staff ! Very helpful an knowledgeable

Went to store in March 2020 to get a plan andnI phone for my daughter. I was told if I add a line I can get a phone off the value list. I switched got a new phone. They told us to go to cricket next door to get info they needed. They had to order my daughter phone and told us it would be in before cricket shut our phones off . The day they were to shut off phone it hadn’t come in and she would lose her phone number. The only solution they said was to get the more expensive phone they had there. Yep I bought it.nWhen the phone ordered came in they would send it back. HERE IS WHERE IT GETS GOOD. I get my bill I’m charged full price for three phones. Called the store no answer over and over so I went there. They didn’t have a clue. I HAD TO CALL the main At &t they said phone was never sent back . Get a tracking number. The $5.00 value phone price would retro in 3 months. Well the manager didn’t get a tracking number . I asked her to call and tell them that and she mailed it back. Next month got charged again. I called the main AT&T again. Got it worked out myself. They apologized said the Okmulgee store is not a corporate store it’s locally owned. Now my 3 rd bill still being charged $30.00 a month for the $5 value phone. Call the main AT&T they said you can’t get that price cause you switched from cricket. It was add a line nothing was said about cricket and they knew I came from cricket they asked me to go get info from them. I was told the manager of that store could get it taken care of. I have asked many many times to take care of this. Here we are coming up on the 7th bill and no one will help. HELP post is coming up in wrong name should be Peggy Fisher