Saltgrass Steak House

I usually never leave reviews but this was exceptionally bad. We arrived at the restaurant and were seated at a table that was broken, which wasn’t a big deal at first. Then we get reseated and it takes 15minutes to get drinks. There were maybe 6 other tables in the restaurant and there were at least that many servers hanging out near the kitchen. We get our drinks and order our appetizer, it comes 20min later, all of our drinks are empty but we are not offered a refill. She finally comes back to take our orders and then we are left alone again for another 35min or so with not so much as a “do you need anything”, a refill, didn’t take the plates or cups that were empty. We finally get our food and it’s WRONG and delivered by someone else. I got ribs and they were dry so I asked for BBQ sauce to put on them and I didn’t receive it the entire time I was there, my shrimp breading was cold and soggy, the steak we got was over cooked, the food was BAD. So then we all wait there to talk to our waitress who makes eye contact with me 4 or so times in a 20min span and NEVER came to our table. Never asked how the food was. No refills still. She finally brings the ticket and when I tell her what happened she said “yeah I know the service wasn’t good tonight we are trying to close” well you wouldn’t have been trying to close had we been served when we got there at 8pm. But we didn’t leave until almost 10 because of being ignored by staff the entire time. Her way of making it better was to offer me a free dessert for the table of 4 people. Don’t spend $25 on a meal here if you value your money.

Steak was thin - salmon was small - the wait help was sweet and helpful. It was quiet on a Monday night and allowed our party to talk and catch-up without shouting. Overall a bit of a disappointment - dark and old school. I’m old school so I should have loved it but didn’t.

The limited menu sucked!!

The service was nice, albeit a bit slow. The wait staff was great about making sure we had plenty of bread to snack on. The food though was phenomenal. I love good ribs and theirs lived up to every expectation. Others and the table had steak and country fried steak and there were no complaints, or empty stomachs. It is a bit pricey, but well worth it.

Absolutely a wonderful experience here. ALL of the food is AMAZING!!! I ordered the bone in ribeye, and I think it was one of the best steaks I've ever had. I ordered medium rare, and that's what it was, a Perfectly Cooked steak. Will be back here.