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VICK'S CLEANERS

2600 N Herritage St, Kinston, NC 28501, USA

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Detailed Information

Place Types Laundry
Address 2600 N Herritage St, Kinston, NC 28501, USA
Coordinate 35.2895097,-77.5887751
Website http://vickscleanersnc.com/
Rating 4.7
Compound Code 7CQ6+RF Kinston, NC, USA

Openning hours

Monday 7:00 AM – 6:00 PM
Tuesday 7:00 AM – 6:00 PM
Wednesday 7:00 AM – 6:00 PM
Thursday 7:00 AM – 6:00 PM
Friday 7:00 AM – 6:00 PM
Saturday 8:00 AM – 12:30 PM
Sunday Closed

Photos

Reviews

Corvo “DJ” Attono (12/09/2020)

Always gets my clothes sparkling clean. They do shoes, leather, upholstery. And they even clean carpets now! I highly recommend this service to all of my friends. They guarantee sanitation! And they're excellent at removing stains.

James Hall (11/03/2020)

Brought two rugs for cleaning. The people were friendly and courteous. Rugs were finished in good time, and they look and feel great. Excellent service.

Venni J (07/09/2020)

I dropped off a purse with this cleaners and I must say the service was absolutely horrible! At drop off I specifically pointed out the stain that needed to be removed and was guaranteed that the stain could be removed and would be ready in 2-3 days. I received a text 5 days later that the purse was ready. When I picked my purse up I paid prior to looking at it unfortunately. The stain was still there. I pointed it out and the associate apologized and said they’d take care of it and let me know when it was ready. Several days pass with no follow up. When I reached out I was told the stain could not be removed. I requested a refund and was told the manager had to approve it. A week later I was able to reach management and was treat very poorly. The associate Benita that answered was extremely rude and the Manager Tim was even worse. He literally argued and raised his voice to me several times. He refused to refund $10! He created a negative customer experience and risked the company’s integrity over satisfying a refund of $10 for a service that was promised could be done that wasn’t. If you’re looking for great cleaning service, or great customer service I wouldn’t recommend this Cleaners.

Juanice (07/15/2020)

Based on earlier reviews I decided to give this place a try. Unfortunately I did not have the great experience other customers spoke of. The service was delayed and my items were not cleaned well. When I voiced my concern to management nothing was done and I was forced to pay before getting my items. There were no efforts to rectify the issue. They may have previously had great service, but that doesn’t seem to be the case anymore. Very disappointed.

Audra Kite (08/12/2019)

We have been using Vick’s religiously for over 3 years, just about every week. We keep coming back because of the great customer service we receive by each employee and by the owner. It’s nice to drive up, be greeted by a smile and your items put in your car all without leaving your car. My clothes are always done when or before promised. And the reminder text to pick them up is perfect. Vick’s - good prices, quality job, timely service, friendly staff.

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