Kay Jewelers

Went to purchase engagement ring during Valentine’s Day sale. EVERYTHING 25% off. Older lady helped me immediately and verified 25% pricing where she was told , oh no the engagement rings aren’t on sale. To later find out, most were. I called back a day later to discuss- no answer all day! The kid that appeared to be in charge was of no help and cheated me

Courtney was so nice and so helpful!!!! Cleaned all my jewelry that didn’t needed cleaning but still did it and honestly she was right, they looked so good afterwards! I live in Jacksonville and will drive to New Bern just to see her and get help from her. Got yourself a customer for life! Amazing employee!!

They need to have a system in place to notify customer's that their jewelry has come in. I've been waiting on my earring for a few weeks. It was due in 12/24/20, still no call.

I came in with intent to buy my daughter earrings for her birthday and had the best service the girls were so nice and helpful and offered me the best options for my daughter (who absolutely loved her gift)! I will 100% be shopping at Kay’s forever because of the great service and wonderful customer service.

Kay Jewelers in New Bern NC has been the absolute best to me! I had the pleasure of working with Aureanna, Jessica & Briana & those ladies were nothing but professional in helping me every time I entered the store! Aureanna went above & beyond to secure the deal I wanted in getting the perfect anniversary gift for me! I would definitely recommend Kay's in New Bern for all your jewelry needs!