Fayetteville State University Bookstore

For starters I pay $210 per semester for a book rental fee and if the books aren’t returned by a set date I would owe FULL price for each book. However if you take incompletes they will not rent you the books you have to pay full price up front (so why do I pay a rental fee when I can’t rent the books I actually need) I don’t have the money to pay full price. I have until May to complete my two incompletes and I don’t have books. I’m trying to get the money but still no luck. I am praying I can get the money soon before I end up taking an F in both courses. Sadly they is no compassion. They are rude. I just wish they were more understanding that some people can’t just come up with $500 even if it’s refundable 6 months from now. I also have to rent book this semester too. So they could easily make sure they get their books backnnI started 4 new classes and I can’t get those books. They won’t answer the phone. I’ve left voicemails every day for several days in a row now. I call a couple times last week and tried to give them time to respond. However, now I’m in URGENT need of my books. I have assignments due When I call it goes straight to voicemail and they won’t call you back. I no longer live in Fayetteville so it’s not easy to drive up there. The semester started and I’m trying to wing it and submit assignments on time without text books. I need these textbooks to complete my assignments. I’m going to reach out to my professors today, and my advisor to see if there is anyone higher up I can speak to. I feel I shouldn’t be charged a rental fee when I can’t even rent the books I need when I need them!

This is one of my favorite places, from day one the staff is super helpful and knows what they are doing. Yeah some books are not brand new but it's a rental and it's better than paying almost 1k for textbooks. It has all the school supplies you could need and if you have a book voucher just go buy your supplies.

They never answer their phone's poor service!

If you are late returning a book, they charge you the FULL amount for the book. Even if it's a book they are using again for that class. For this reason, I will not be renting books from them anymore. I paid $800 for a book that looks like it cost 20 bucks to make. Hello Amazon! You don't care if my books are a bit late! You charge me a little extra, but not $800!!!!!

Turned in my son's books easy quick drive thru service