Aspen Dental

So far so good. They have free consultation. I don't have insurance, they have discounts offered and even financial assistance if needed. Every single staff member was super nice. I have been afraid of the dentist (precious experiences, just really shamed upon prior even my last dental visit). They made me feel very welcomed, they listened to my issues. I cannot wait to continue with them. It's the best experience I've had so far with a dentist office.

I’m childishly afraid of the dentist(at age 29, yes) with that being said I hadn’t been to the dentist in a year or so...and unfortunately I had to get a few extractions. Aspen dental did a free examination, told me everything I needed done. I got an appointment the next day! The appointment was QUICK, COMFORTABLE, AFFORDABLE, NEARLY PAIN FREE! I will definitely go back to Aspen dental on Barry Road. Staff are all nice and genuinely want to help! So glad I choose this location!!

I wish I could give this negative stars. My experience with Aspen Dental was absolutely HORRIFYING. I went in for a routine check up where they told me to get a few cavities filled and to fill an exposed root. I paid the amount in full before my appointment to have the work done. When the appointment came I told the dentist that I did not want the root covered up because I was afraid it would bother me more. He did it anyway. A few days later my teeth were in a ton of pain. I went back to see the other dentist at the office who confirmed that he did not like the doctor that did my dental work and that he messed up. He asked me to share my experience with him so that he wouldn't be at the office any longer. A few days later my teeth were still hurting so I went back. The dentist that had completed my work was transferred to another location because of his screw up with me. The dentist did xrays and said I needed to see a specialist because he was concerned the other dentist killed my tooth and I would need a root canal. Thankfully I did not need one but my tooth continued to hurt. It has been over a year and my tooth is still not back to normal. It hurts to chew on one side of my mouth because of the mess up from the first dentist at Aspen. Aspen continues to send me bills for the extra services I needed due to their mess up. I have called so many times with no call backs or lies from staff that they will clear the bill and stop sending me stuff. My husband has called for me and been very rude to. I have tried to reach Carla many times to give my approval for my husband to discuss the bill. The lack of effort on her part is appalling. I feel so mistreated by ALL Aspen Dental employees. I am sick over the fact that they refuse to help me when they are the ones who screwed my mouth up for the last year. There hasn't been a single person taking responsibility for your poor actions towards me. I have discussed this with a lawyer and I am very close to hiring one to sue Aspen for their wrong doings. I would prefer not go this route but I am at a loss for what to do next. I would never go back to Aspen and I will share my story with all. This issue needs to be rectified.

I have severe anxiety when it comes to dentist visit it's been 30 yrs. Thru the heavy breathing and crying every staff member was going out of there way to comfort me and reassure me I'm gonna be ok. Every minute every step they did not miss a beat. I left smiling inside. They were going to help give me a real smile which I have never had. Kids and hubby came 1st no husband he died last baby in college my turn and they are phenomenal phenomenal

Everyone there was very nice. The main reason I went was to get an annual checkup and cleaning. However, I felt the sales pitch was too high, 18 X-Rays too excessive, 3Hrs too long, and while I was waiting up front, I could easily hear the receptionist verifying patient names and social security numbers on the phone (HIPAA violation?) for ins. Plus, they were not planning on cleaning my teeth at that appointment and wanted me to reschedule. But they did get my cleaning in that day, and I will say my tech did a great job cleaning.