Access Dental & Dentures

I have a regular dentist that I love at a different office; however, Access Dental makes occlusal guards for a more affordable price so I decided to go to them. I called Access and let them know my old guard was no longer usable and that I needed new impressions and a new guard and that I had just seen my own dentist a week prior for my routine exam and X-rays. They set up an appointment two weeks out, and I canceled my appointment with my regular dentist. I changed my work schedule to make it to my appointment and filled out all the paperwork upon arrival. An assistant called me back and verified the details of my previous bite guard with me and then left. She came back shortly after and asked when I’d last had an exam and X-rays. I told her it had been just a few weeks ago with my primary dentist. She let me know the dentist was refusing to create a bite guard without me first having a full exam and X-rays to be sure I have no decay (despite this being irrelevant to a bite guard) and that my insurance wouldn’t cover the cost because I just had a routine exam already. She told me they could reschedule me for another day and I could pay for the exam and X-rays out of pocket at that point and then they could make the bite guard (which is also not covered under insurance, adding to the out of pocket cost). I left the office after wasting my time and have since made an appointment with my regular dentist. The fact that I gave them all this information on the phone only to waste my time to go to an appointment where I received no service is infuriating. I will not be going back to this business, and I won’t recommend it to anyone else, either.

As someone with a not great history when it comes to dentists, they are absolutely awesome here! They treat you with respect & care from start to finish. They were great when I first called, didn’t talk down to me & actually seem to care about the person they’re talking to. When I arrived, they held the same impressive level of care. My tooth was infected but turned out to be really bad- they gave me all my options & what to expect. Everything was over relatively quickly. I would definitely recommend them to anybody who needs dental care!

When you're looking for a Top-Notch Dental outfit then Access is the place to go!! You won't find a more Professional, knowlegable, and caring Dentist Office in Springfield MO!nnTheir facility is extremely clean, masks required, bathroom very tidy and clean!nnThe Crew are very nice, caring and accommodating as well as a comfortable waiting area with magazines as well as TV!nnI highly recommend Access Dental!!

I had a extraction done by Dr. Ahmadnia. Gentle steady hand. Quick and professional. Clean facilities and everyone was friendly and welcoming. They have this place fine tuned and working smooth.

All of the staff were extremely polite. They also got me in and out very quickly, which I appreciate when going to the dentist or doctor. Definitely recommend if you need a new dentist.