EarthTran Global Limousine and Transportation Service Inc.

Booked a Party Bus for Prom. There’s something fishy about this company. The website makes it out to be a large company with a very large fleet and the phone system makes it out to be a company with many employees. After calling about 9 times (There was an issue with them charging my card twice) and being connected to the same “agent” I began to wonder. We had 5 couples planning on going together to prom and a couple had a situation where they financially needed to back out. I then called and gave Michael(which I spoke to every time I called) my booking number and asked the cancellation policy and was told I could cancel up to 7 days before. I then told the couple if they really needed to I would cancel to let me know in two days. They needed to back out so the rest of them decided to book a different option. I called today to cancel. He then changed and said I couldn’t cancel because it was prom. I asked him why he told me two days ago I could and he just kept saying over and over that I couldn’t cancel. I asked him specifically if he did or did not say that two days ago and asked my son to record it. He then hung up on me. I waited and called back and asked for a supervisor. He put me on hold for 2 min then came back and said they were all busy. I told him I would wait. 17 min later a lady with the same accent named Irene got on the phone. The only thing she said is she would research it and get back with me through email. I will update with a response if I get one.

Our executive SUV driver to Hartsfield-Jackson was Sam. The vehicle was immaculate and our driver was superb! He was a total professional. He assisted in loading our luggage and making sure we were comfortable once seated. His driving was very smooth and safe. Sam adhered to all of the safety protocols in place for covid.

Most recommended services I can trust on and their drivers are all clean and harp, try them and see for yourself

EarthTran were the most reputable and best transport company I have worked with to date. Particularly, Michael and Mary were extremely helpful throughout the reservation process. I will always book with EarthTran in the future and would recommend friends, family and colleagues to do so too.

I will definitely use this service again! Perfect trip to the airport. Sam was on time, courteous, and safe.